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April 2024 by Denise Hill
Parking: Ashland-Hanover
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February 2024 by Lindsey walker
If I could leave half a start I would! Every single time we order from this place it’s a friggin disaster! The most dumb ignorant people work at this place. Don’t ever try to pay with cash, don’t expect a timely delivery or even warm food! Don’t expect them to try and fix their mistakes either!
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January 2024 by Greg W.
I'd give this place 4 stars, but they've switched delivery to Door Dash drivers. The last three times my food has been cold. It was also severely delayed. Cook time on the pizza would be 20min, but It would take an hour for me to get my food. Before Door Dash, I never had problems. Now it takes forever and it's not even hot. I opted for text updates and the 'food is out for delivery' and takes another 40 minutes to get to me. I'm probably 9 minutes max from the store. At this point, I give up on their delivery. Never been a fan of Door Dash and if I'm being honest I'm just less likely to even order from them anymore. Food is fine if you can pickup from the store. Delivery has been an epic fail.
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January 2024 by Jeremy
Best pizza hut around. Friendly staff and they take pride in their work. They even have someone that has worked at the Hut for over 30 years!
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December 2023 by Patrice Saunders
Ms Tina is freaking AWESOME GREAT CUSTOMER SERVICE WILL RETURN JUST BECAUSE OF
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December 2023 by Carl Tesh
Picked up a call in order staff very friendly courteous kind food was ready very
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October 2023 by Temple Ross
I ordered delivery from the Pizza Hut in Ashland, VA. Kings Charter Dr yesterday. The pasta was great but the Cheesy breadsticks were very dry the cheese was burned and the worse of it all was that the delivery person didn't bring our marinara sauce. I love Pizza Hut's cheesy bread sticks and marinera sauce was therefore very disappointed. I called to speak with the manager right after the delivery person pulled off to see if they could swing back around to get the sauce for the dry bread sticks and the manager was very rude and told me they would never drive back for just some sauce. He wouldn't give his name when we requested it to follow-up, but did promise to refund our money. In addition, we tipped online, and the delivery person slung our food in front of the door after ringing the doorbell. I will never order food from this location again. We would rather drive to the one at 7079 Mechanicsville Turnpike. The food is always great and the customer service is even better.
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September 2023 by Heather Meador
Always had a great experience until they started using doordash for delivery. If I wanted doordash I would have ordered through them but I don’t because they always deliver overpriced, cold food after stopping to pick up two other peoples orders and delivering them first. If I had of known doordash was involved I would have just went elsewhere. Now I am awaiting my cold pizza to finally arrive after doordash driver has stopped at several different places waiting on other orders. Very frustrating. Please stop using doordash or at the very least warn people BEFORE they order that doordash will be delivering.
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August 2023 by Heather Lynn
Haven't had Pizza Hut in a long time. Pizza was pretty good. Breadsticks weren't as good as I remembered and they were pretty skimpy with the marinara sauce. Service was great.
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August 2023 by Willie Slagle
Wouldn't let me pick up when I would be there 2 minutes after closing don't recommend
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July 2023 by c sta
Food was perfectly on timeTaste was goodStaff was friendlyJust wish you could sit down and injoy as a restaurant not a kiosk storeBut otherwise everything was perfect
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July 2023 by Lori Trayer
Always clean, food always fresh and the staff are super nice!!
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July 2023 by Gwar Hammer
The staff and the food always makes my day! Delivery is always fast with polite drivers.
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June 2023 by J Chill
If you want a pre baked pizza this is your place to go. They bake cheese pizzas and once your order goes in they add the toppings and rebate it. Delivering a rubber pie. Used to love pizza hut and now hate them
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May 2023 by mike B
Always great food with great service very friendly staff and just an overall great experience
