Quick Lane at Sheehy Ford Ashland offers vehicle repair and servicing, but some customers have noted slow oil change services and a lack of improvements for VIP customers. However, the manager has received praise for being helpful and providing good solutions, especially regarding transportation needs. Customers appreciate the professionalism of the staff, who are accommodating when appointments run late. Overall, the service experience can vary, with some clients feeling less valued than before.
Slow oil change service and appointment does not get you through the process any easier or faster. VIP customers are no better treated or provided for the the average JOE. Used to provide separate lounge with TV, bottled water , snacks and less crowded lounge. No longer treated as valued customer. :(
December 2021
I was running late to an appointment and had called them ahead of time to see if it was okay I was a little late, and they said they would fit me in, which they did really well. My advisor was very professional and helpful as well!
April 2021
Got in and out super fast for a walk in vehicle inspection