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January 2024 by Khaibar M.
Very careless customer service and and job thief Working at this branch don't waste your time by coming on this branch
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May 2023 by Sidimed Beinane
Mal service
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November 2022 by Google user
Marwan and Sara were Amazing they made the process very easy
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November 2022 by Zak Mohamud
Marwan and Sara were Amazing they made the process very easy
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June 2022 by Mike ZN
The worst branch ever!
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January 2022 by Mare A.
Made me and my brother stand in the rain for 45 minutes and when it was finally our turn they said couldn't cash my check even though I had ID and everything that was required. Rude employees like no one is forcing you to work there you can quit, overall a bad bank and u recommend you go somewhere else
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October 2021 by Ken M.
Great customer service at this location. Both Sara Goldman who kept the customers coming in and organized for service while answering questions and dealing with anxious customers lined up outside, and Sabah for quickly dealing with my financial issues. Both extremely professional in what they did. Let me remind folks to arrive early if you are just going to walk in like me, even better if you call to schedule an appointment. Thank you again!
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October 2021 by Tsigereda T.
They are so mean I was in front of they door to deposit my check at 4:01pm and they don't let me to go inside. They always have a bad customer service
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August 2021 by Jim W.
I am a longtime Bank of America customer and have to say their customer service is terrible. Their phone and online assistance is impenetrable. No one knows anything. No one can be reached by phone. Simply a disaster
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June 2021 by Vernice G.
I just left this bank where I was attempting to open a business account when Sara Goldman asked me for documentation which was provided / instead of opening the account she wanted to have the documentation reviewers -- Why would she do such a hostile thing? Racism is real and Sara your it
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May 2020 by Casey J.
Pretty good service at this location, be smart enough to call ahead and make an appointment if you actually need something. Only complaint is the drive-through ATM is not cleaned enough so when people try to touch the screen to make transactions it takes them an extra five minutes and people get upset with them because it's a drive-through so maybe the screen could be cleaned a little more often. Other then that, good bank location
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November 2019 by Tia J.
Be prepared to wait 30 plus minutes for ANY type of in bank transaction. You will watch the one manager continuously find the other manager to review/ask what she should do before doing anything. Managers walk around greeting but not even offering to assist, not enough tellers. This location is right in the center of various businesses you would think they'd be better equipped to handle things. Will definitly Drive out of my way to go to another location although this is the closest branch to me.
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August 2019 by Jay D H.
Heavy set Indian banker with glasses is a horrible person. He screwed up my accounts! He opened an account without my consent that I just learned about. The branch manager is also incompetent and rude. This branch needs to be audited!
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June 2019 by Kay L.
Painful wait. Only one teller working at snail pace and the rest just roaming around. What a waste of time.
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May 2019 by Cesar C.
This branch is always busy and they don't have enough tellers today Monday 7th 12.30 pm only one teller I have to wait over 30 minutes
