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August 2023 by Ahmed N.
i get the help i need. thank your so much ms denys. your are very professional agente. i recommend this location. ****.
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July 2023 by Amal B.
Do not go to this branch. For me i will close all my credit cards with them . I want to make a payment in my credit card and because i know their customer service in this branch is the worst i decide to use ATM the amout was big , the ATM locked my money when i tried to get my money back it comes back less . I lost 320$ . The manager always not there . When finally she call me by phone she said i can't do nothing call the credit card. The credit card after a month they said they can't prove that i lost my money. stiller's i never had this situation with any bank. Shame on you.
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May 2022 by Justine B.
This is the absolute worst branch with the slowest service ever! Arrived before they opened at 9 am and was the second person in line. By 9:12 am I was still at the teller counter being serviced for a simple transaction (cashier's check) as was the guy who walked in before me. There were at least five employees behind the counter, but only two served customers (me and another guy being the customers being served), so everyone else had to wait at least 12 mins to be seen. In that time, the line stretched to the back of the bank and none of the other employees even lifted a finger to expedite the process of getting customers in and out. One woman who was next in line walked up to a teller and politely asked "Miss? How long do I have to wait? It's been 12 minutes. I have to get to work." The teller stared blankly at her and said nothing! So rude! I will be calling corporate on this branch bc I highly doubt customers in Georgetown would receive this level of piss-poor service.
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January 2021 by Abdesamad Akastoum
Capital One is the bank that put and save my money actualy I am 100% comfortble with this bank