Old Navy, located in Falls Church, VA, offers a wide range of fashion options for the entire family. From trendy maternity wear to stylish clothing for women, men, and kids, the store provides a variety of casual basics and seasonal must-haves. Customers can enjoy the convenience of online ordering with in-store pickup. The store's exceptional service has been praised by many customers. The store manager, in particular, has been commended for their outstanding assistance and creating a positive atmosphere in the store. One customer had an "amazing experience" and highly recommended Old Navy, thanks to the manager's passion and helpfulness. Overall, the store has received mixed reviews. While some customers had a great experience, with a knowledgeable cashier and a smooth checkout process, others faced challenges. Some customers reported issues with returns and order fulfillment, with employees not always being helpful or competent. There were also concerns about the limited selection of certain sizes and the inconvenient location of the mirrors. Despite these mixed experiences, Old Navy remains a popular destination for fashion-conscious shoppers in the Falls Church area, offering a wide range of clothing options and the convenience of online ordering with in-store pickup.
07/26/2025-Shopping with my family today! Purchased school uniforms, other clothing to include matching Tee shirts and more! Clerks greeted us warm and friendly! Great bonus sells. Additional 30 % off sale prices! Love it! Has fun today! We will come back.
July 2025
Pleasant store and amazing conversation with other shoppers and store employees.
December 2024
Big store and plenty of clothes at reasonable prices.
