Old Navy, located in Falls Church, VA, offers a wide range of fashion options for the entire family. From trendy maternity wear to stylish clothing for women, men, and kids, the store provides a variety of casual basics and seasonal must-haves. Customers can enjoy the convenience of online ordering with in-store pickup. The store's exceptional service has been praised by many customers. The store manager, in particular, has been commended for their outstanding assistance and creating a positive atmosphere in the store. One customer had an "amazing experience" and highly recommended Old Navy, thanks to the manager's passion and helpfulness. Overall, the store has received mixed reviews. While some customers had a great experience, with a knowledgeable cashier and a smooth checkout process, others faced challenges. Some customers reported issues with returns and order fulfillment, with employees not always being helpful or competent. There were also concerns about the limited selection of certain sizes and the inconvenient location of the mirrors. Despite these mixed experiences, Old Navy remains a popular destination for fashion-conscious shoppers in the Falls Church area, offering a wide range of clothing options and the convenience of online ordering with in-store pickup.
Organized and neat. Was able to find really cute and perfectly fitting jeans for my teenage daughter for a STEAL 🙌 My son picked out clothes he liked for himself as well!
June 2026
Store was neat and clean. Selection was awesome. Very good experience
June 2026
I had a great experience picking up my order but unfortunately it took a long time to get to this old navy on my bike. Not what I was expecting but I was able to get there from shirlington safely.
