REI is a place for outdoor adventure, offering quality gear and clothing, including their own award-winning line. The store is well-organized and well-stocked, with a good selection of second-hand and sale merchandise. The atmosphere is relaxed and encouraging. The staff is outstanding, amazing, approachable, friendly, and very knowledgeable. They are athletes and outdoors people who provide excellent customer service with integrity and honesty, never trying to upsell but instead recommending the best products for each customer. Their expertise in areas like footwear, hiking boots, skiing gear, and roof boxes is second to none. They are supportive, gladly sharing enthusiasm and offering hands-on help, such as installing equipment. The store provides fantastic experiences for newcomers and seasoned pros alike, with sessions like Try Archery. REI stands behind all products with a great return policy and a 100% satisfaction guarantee, making every purchase a winner for active families and individuals.
We purchase a city co-op bike here and while we followed manufacturer’s guidelines for size it ended up being wrong size for me. Mechanic and manager were fantastic. Helped to exchange and fix the issues. I’m a happy customer and will be back. Service was great!
June 2026
REI is a great store! The products they carry are practical and high-quality. The staff is helpful and knowledgeable, and are available to help. If you need anything for the outdoors from climbing to biking to lounging in your backyard - REI is the place to go!
June 2026
One of my favorite stores since childhood. Especially helpful staff in the shoe department and the best place to buy because of their great return policy
