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January 2023 by Google user
Jodi is the Absolute Best. She is kind, personable, professional and very helpful. I like how she treats EVERYONE the same. Which unfortunately doesn't happen in most places. She is a joy and always willing to help and provide information. Always a pleasure I love banking here because of her.
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April 2022 by Team Ivy
Jodi is the Absolute Best. She is kind, personable, professional and very helpful. I like how she treats EVERYONE the same. Which unfortunately doesn't happen in most places. She is a joy and always willing to help and provide information. Always a pleasure I love banking here because of her.
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October 2019 by Megan Stevens
Bank of the James is a great bank to do business with! Always friendly service with a smile.
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October 2019 by Renay Willis
I can Bank of the James has the best customer Service.This being said I was Scam on Craiglist of $100.00 .I went to them to file a report and wasn't sure I would get my money back.i had use Cash app too send the money and Bank of the James ask that I go thought change of command start with cash app. And report what had happened. Then come back to them and I did so and after a few weeks Bank of the James gave me my $100.00 back.Lesson learn no more craiglist or doing any transaction online that are fraglent.Thank you Bank of the James for the awesome customer service.
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October 2019 by John grimes
Very good customer service.
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October 2019 by Travis Pendleton
Always very helpful!
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October 2019 by Susan Rhyne
This is a great bank. The staff are real professionals and really nice. They know your name as soon as you walk in.
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September 2019 by A Franklin
I love Bank of the James. I have known the girls working in this branch for over two decades and a couple even longer. The people that work in this bank are people that have lived in the Bedford area most of their lives and I like that personalism. I patronize local businesses and they in turn help local schools and events. Every time I come into this bank it’s a good time with good conversation with good people!
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September 2019 by Cathi Mason
Customer service is the greatest.
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September 2019 by Tina Feagan
Everyone is very nice.
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September 2019 by Bim Mason
Always a smile when you enter the door
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November 2017 by Mario Rivero
My brother banks here, and is pretty happy with them.
