-
February 2024 by Alisa S
Check the Expiration Dates on your Prescription Medications BEFORE you leave the store as it appears they lack integrity to inform you that you may be receiving a medication that has no more than 2 month before the expiration date for drugs that would normally have a 12-24 month into the future expiration date. I suspect this is to clear their shelves.... if you leave the store, they will not assist you in correcting the problem.....I find this cold and unethical.
-
January 2024 by nicholas bondurant
The most pleasant experience ive ever had at a pharmacy. Nothing in this world is perfect but the ladies in the pharmacy have always treated me with respect, empathy, and always know my name.I never write reviews but the staff has earned it. They cant control all the moving parts of healthcare but take care of the end with class, daily.
-
January 2024 by Amy Davis
Convenient
-
December 2023 by Rhonda Adkins
Rude pharmacy staff. Tone and pitch of voice lets you know that the customer is a bother to them and don’t care about your health needs. They were out of the antibiotics I needed. They offered no assistance. When asked if another cvs may have it they then responded in an exasperated tone that I should call them and find out.
-
October 2023 by Bethany Reilly
If I could give this location a zero I wouldThey are horrible. And they let employees violate HIPAA laws and keep them employed.Lindsay Beckner, who is a pharmacy tech here is also unfortunately my neighbor. She went into my medications and found out why I take a specific one. And then went and told our apartment complex. She has slandered me and CVS was made aware yet she still remains employed there. I will be filing a lawsuit against them. This employee also smokes nicotine on a regular basis which CVS prohibits the sales of. And she also has committed a crime in regard to her violating my HIPAA rights and she's still employed there.The manager I spoke to was extremely nasty and told me she advised me to transfer my prescriptions elsewhere instead of dealing with her jaded employee. Shame on you CVS
-
July 2023 by Vanessa Morris
They are good for me to pick up my meds in drive thru kind and polite
-
July 2023 by D. Foutz
1217 E. Main St., Bedford, VA - I have been a pharmacy customer for over a year. I have never had a bad encounter with any of the pharmacy staff. I have seen them quite obviously working as hard as they can, and even under such pressure, have always done well. I have experienced one "system" issue, and the Pharmacist corrected it, providing a refund upon my next visit. I plan on continuing being a customer there.
-
July 2023 by Greg Woodworth
This store is Super, and the mgr. Wendy helped me on an order I placed. I came in on Sunday, and they could not locate it. Then I came in on Monday, and Wendy the mgr. took good care of me, and found the order fast. She is very friendly, and runs a great store. Go Ahead...She ...Made MY Day!
-
March 2023 by Shannon Colbert
Very very upset went to pharmacy I told them 2 x what I needed specifically and got home in bag not what I asked for. They are closed, I am sick and need just wasted my money. People stop listen to your patients when it’s my turn in line please give me your attention. CVS o expect you to resolve my issue.
-
January 2023 by Jessica Covey
This CVS has the most DISRESPECTFUL labtechs I've EVER HAD TO DEAL WITH. They lie , they are rude, the hang up on you when are still trying to fix issues. I would NEVER EVER DEAL W THIS COMPANY EVER. It says a lot bc neither company is for the the patient and I can see this store getting a lot of complaints soon. These ladies need to learn some respect n take patients alot more serious. Instead of lieing and acting like a 18 yr old school cc hidwho should have had their butt spanked more than just a once in their life.
-
November 2022 by Mia B
Absolutely the worst place I know in Bedford. Very unprofessional workers and management! Why would a pharmacy be close if it’s not a holiday?!!!! They shouldn’t be taking prescriptions from providers if they aren’t going to give it to the people in need! If could have a negative five star I would!
-
November 2022 by Cassie Smith
In the past two weeks, I've needed to go pick up prescriptions..and their pharmacy is closed. When I called the store, they say they are short staffed. In the meantime all of my medication gets sent there and I can't even pick it up. I'm switching pharmacies ASAP. This is ridiculous.
-
September 2022 by Tessa Broadbent
I just had my passport photo taken today and after my experience today I don't feel like coming to this store anymore! I wanted to make sure I look ok in the photo since it is going to be my passport photo so I asked her if I can take a look at it but it turned out not so good so I asked her to take another one. After she took the photo without asking just printed it right away. The printed photo didn't turn ok as well so told her if I can see the other one she took but she deleted it instead. Then made a comment and said "I can't really fix your face"! Right there, my tears just started flowing and those words felt like a punch on my stomach:-(. I struggle with self confidence issue for a long time and then this lady just made it worst. It made me feel ugly. For minutes I sat inside my car trying to console my feelings. By the way I told her that what she said was really painful,she apologized but the damage has been done:-(. This feeling and experience will definitely haunt me.
-
April 2022 by Nathan Hitchcock
Pharmacy tech, Megan, that was at the drive through window knocked it out of the park. She was organized and courteous enough to fill my son's prescription while I waited while instructing me to do a loop around the store if somebody drove up behind me. And then when I went to grab the medication through the window she had discreetly given me two treats for my dogs I had in the car. You killed it Megan! Thank you!
-
April 2022 by Arthur Selander
Makenzie the pharmacist went out of her way to help me . Very polite focused young lady, saved me over $120 on my prescription. It would be nice if evryone was like her.