“Updated! So this was originally 1 * review but their response turned it into a 5 star! : My husband and I are often apart on our anniversary because that sweet hard-working man's job takes him out of state. He called me to tell me something special was arriving this year and a gorgeous autumn flower basket of flowers and chocolates arrived! Of course, the first thing you do when you get flowers is put your face down near their beautiful petals to smell their fragrance! I got back a lung full of smoke. It was so utterly disgusting and disappointing. I smelled everywhere -every flower trying to get their sweet fragrance but the whole thing was full of cigarette smoke. Unfortunately, I think the delivery driver or the truck company smoked or it was housed in a place where they were smokers. Literally the only thing I think a flower shop would not allow. I called and left a voicemail at 10:30 this morning and I left a message - update! They did call me back right away and left a message expressing their deep apologies and that they were making me a fresh one and bringing it out right away, which they did! I mean they did everything in their power to not only make a beautiful flower arrangement but to get it out here as quickly as possible! It's only 1145 and they have already come and gone and were so polite and apologetic. I took a picture of the second bouquet as well which was equally as lovely and did NOT smell like smoke! This was a very expensive flower arrangement and they honored their customers and turned around and made it just right!”
Florists
“Updated! So this was originally 1 * review but their response turned it into a 5 star! : My husband and I are often apart on our anniversary because that sweet hard-working man's job takes him out of state. He called me to tell me something special was arriving this year and a gorgeous autumn flower basket of flowers and chocolates arrived! Of course, the first thing you do when you get flowers is put your face down near their beautiful petals to smell their fragrance! I got back a lung full of smoke. It was so utterly disgusting and disappointing. I smelled everywhere -every flower trying to get their sweet fragrance but the whole thing was full of cigarette smoke. Unfortunately, I think the delivery driver or the truck company smoked or it was housed in a place where they were smokers. Literally the only thing I think a flower shop would not allow. I called and left a voicemail at 10:30 this morning and I left a message - update! They did call me back right away and left a message expressing their deep apologies and that they were making me a fresh one and bringing it out right away, which they did! I mean they did everything in their power to not only make a beautiful flower arrangement but to get it out here as quickly as possible! It's only 1145 and they have already come and gone and were so polite and apologetic. I took a picture of the second bouquet as well which was equally as lovely and did NOT smell like smoke! This was a very expensive flower arrangement and they honored their customers and turned around and made it just right!”