“We came in to switch service carriers and had Alex for agent. He worked with us through all our questions and concerns and was very helpful. It was a long process and he stayed patient the entire time. We really appreciate the welcoming environment he gave in the store and would definitely recommend anyone to see him for service needs!”
“Great customer service from Saudia at the Bedford Verizon store. My old cell phone provider was reluctant to port my number over and Saudia was very patient and polite with them getting everything taken care of.”
“I got package box from T-Mobile. I been come by there help me T-Mobile modem set up modem number etc for me. It's help me. But one thing I need SIM CARD problem. My cell phone not have any sim. I'm use wifi on my cell phone anyway. Thank them help out my modem!!”
“Went in because my husband's charge port quit working. They could have charged us an arm and a leg to replace the port, but he looked at it and determined it probably just needed a solid clean-out. Took him 45 minutes, during which we got to enjoy the shops downtown, and for practically nothing, my husband had a working charge port again in less than an hour. Great service, wonderful people!”