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June 2025 by Scotty Malta
I had a very old and somewhat reluctant to cooperate iPhone SE I wanted to upgrade from. From my initial greeting from Nate through my 4 hours in the store, Nate was friendly, personable and professional. During those four hours several people came into the store and he treated each one like a friend giving each great service without slighting anyone even though many like me needed some time to accomplish our issues! Without question, Nate provides World-Class service!
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June 2025 by philp Hankey
Awesome experience with Nate
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May 2025 by Dakota Ballengee
The best help I've ever gotten at any phone store everything was explained to me to every detail
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May 2025 by Meridith Laine
Ms. Shonda helped me today while I changed from Us. Cellular to Verizon. She was so kind and patient.
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March 2025 by Sonya Smith
Kylin was amazing. Several difficulties encountered moving phones from USCELLULAR to Verizon. He was cool calm and collected. Consummate professional!
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December 2024 by Jonathan Aquino
Some of the best customer service I've ever had, They're great!
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November 2024 by Jeff Teters
I hate Verizon. Ripoff.
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November 2024 by Heather Longbottom
Kylin was awesome! Very kind and efficient. He understood I was in a hurry and got me in and out within 25 mins with my early upgrade. Thanks!
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November 2024 by Aiden Anderson
Internet is very slow it is to expensive for how slow it is can't even download anything without it taking 20 hours to download 200$ for less than 20mbps 😐
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July 2024 by paul thrush
Great customer service, will recommend
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May 2024 by Cassie Crouch
Wayne was very proficient and professional. He was very knowledgeable about the products. He stayed later than his work hours to finish the job he started. Kylin helped with adding a line on for my daughter. He was also very knowledgeable. They both did a great job.
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April 2024 by Brian McNeely
This Verizon store is like no other! Wayne provided exceptional customer service! He was very patient and fully explained everything in a clear, concise, manner. I didn’t feel pressured once to buy anything. Wayne helped me identify a better plan for my needs and helped me understand benefits that were available to me! It’s customer service like Wayne provided that will keep me coming back to this location!
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April 2024 by Nick McGuire
Updating my previous post. Complete joke of a company. Promised trade in value and never came close. Will be leaving Verizon as soon as I can get out of my contract
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March 2024 by Nick Rodriguez
Great store. But there's only one salesperson there and for customers. But the salesperson was very polite and kind
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February 2024 by JM Landis
Excellent service and assistance at the Bedford store!
