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April 2024 by Tom B.
We purchased a couch and 2 recliners to be delivered. We were told there was a $99 delivery fee, which seemed high, but we agreed to it. When we returned home and checked the invoice the fee turned out to be $199. I called and was told that the delivery fee is for each item. I have never heard of such a scam. If you buy from them, beware the delivery fee !!
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October 2023 by Wanda Scott
It was a delightful experience. Brian was so knowledgeable and pointed me in the right direction. He listened so carefully to my choices and answered all my questions. He also offered me some sound advice on protecting my choices. Thank you so much.
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October 2023 by KC
I have been on the hunt for the perfect living room set for over a month. After searching everywhere, I kept coming back to the Virginia Furniture Market in Bedford. I narrowed my selection down to two choices in the store and I was completely torn on which set to purchase. Loree was so patient, kind, and her attention to detail was so appreciated. She helped me weigh the pros and cons, look over the specs, think about decor/additional pieces, review the quality of the pieces, and stayed after closing until I made my decision to ensure I was happy. Truly had the best experience and am so thankful for how she went above and beyond to help me find the perfect piece!! The entire staff is so welcoming (shoutout to Lee who was awesome and had helped me prior). I will be back to purchase many more pieces in the future and highly recommend them for your furniture needs!
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October 2023 by Ashley Saunders
Brian was very kind, knowledgeable and helpful during our purchase. Everyone was very friendly and easy to work with. This was our first time purchasing from this store and will now be the only furniture store we use! Would highly recommend.
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October 2023 by Margaret Gregory
Lesley was very patient while I shopped for a recliner for a small space. She didn't try to talk me into something I didn't want. She was able to find just the right fit within my budget. I love this store and I am a return customer.
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October 2023 by kevin layell
Lesley did a great job! She was friendly and knowledgeable. She was able to show us many furniture options within our budget and style to help us find just the right fit for us. The delivery team was also very helpful in fitting the delivery into our tight schedule.
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October 2023 by Carol Cole
After visiting several Furniture stores in the area, we returned to Va Furniture Market to make our choices. We've bought from here before and have been very pleased with the quality of their Furniture. Loree helped us focus on our needs and was informative when we had questions. We were not pushed or rushed to buy, which gave us a relaxed shopping experience. Thank you, Va Furniture Market!
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September 2023 by Cindy LaPrad
Lee is such an awesome person. He assisted me with a power rocker/recliner purchase and his knowledge of the product was great! He answered all my questions and took care of me in a timely manner. His personality was second to none. He made me feel like we'd known each other forever.I would definitely recommend Virginia Furniture Market and Lee for any of my friend's furniture buying needs. ?Cindy
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August 2023 by Sheri Hodge
It was our first visit to the showroom. Salespeople were not pushy. Brian K approached us and asked if he could help us. We did have some questions and he showed us options. After looking at a few pieces we liked a floor model. While mulling it over, he checked on the price and came back with good news for us! The floor model was marked down! We really appreciated that he was thinking of us the customer and checked on the price again. It was an easy checkout process too. We enjoyed our visit! We will come back!
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August 2023 by Justin Gortner
Brian K. was spectacular. You can’t find a better selection of higher quality furniture at great prices. I went all over town and this was clearly the best; and we were able to get everything we needed in one spot (instead of having to run around. Highly recommend!
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August 2023 by T. Gale
Our experiences with Virginia furniture market have always been positive. But our most recent one was outstanding!! In particular, the associate we worked with, Loree, was wonderful to work with! She took the time to understand what we were looking for and to help us come to decisions. I'm not sure if we ever the store manager, but anything that we asked Loree about that needed attention from the manager, was always resolved quickly and to our satisfaction. Throughout our entire experience of purchasing and ultimately receiving our new living room furniture, we felt supported, listened to, appreciated and cared for. We would highly recommend without any reservations, that you shop at and buy from Virginia furniture market!
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August 2023 by Karyn Barra
Virginia Furniture Market is the best place to buy furniture in the area! The sales staff are all so very helpful and knowledgeable. And everyone working there goes above and beyond to help customers with special requests and arrangements. We bought our new bedroom furniture from VFM and it was a smooth and easy process from deciding on which set to purchase to the actual financial details. Ms. Cathy was very patient and courteous. Knowledgeable, too!We will definitely return to purchase more pieces for our new house!
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August 2023 by Sherwood Zimmerman
Lori was great to work with and she helped us find all of the furniture we were looking for. We actually had to choose between several selections which were all in stock and reasonable priced!We will definitely be back.
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August 2023 by LuAnn Hunt
Customer service at the Virginia Furniture Market in Bedford is excellent! Several people helped me over the course of my two visits there to pick out a sectional and chair. The variety of styles is good and if you order a customized piece, they have lots of material options.
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August 2023 by Carrie Smith
A friend and I went into Virginia Furniture Market planning on just looking at living room furniture for my place. Salesman Brian Keller (in Bedford) spent a few hours total with me, looking at sofa sizes, different materials, recliners and gliders that would all compliment each other. I walked out with a beautiful living room set perfect for my room and I’m looking forward to seeing it in my space.
