Advance Auto Parts at 320 E 5th St N in Big Stone Gap offers automotive aftermarket products, free store services, and same day options. The store provides leading brands and is a huge, conveniently located, and quick access location. Customers appreciate the great priced items and the daily specials that change from day to day. It is loved for DIY projects, and ordering is easy to get the correct part. The staff receives high praise for being very polite, very professional, and top notch. They are always willing to help, go above and beyond, and go an extra mile. The people are knowledgeable and helpful; if they do not know something, they find someone who does. This includes free services like battery testing, installations, and engine code scanning. Customers appreciate the hospitality and note that the staff is always willing to help in any way they can.
Very friendly and so HELPFUL! Had the battery replaced and we were on our way within minutes!
June 2026
david changed my battery for me and he was absolutely the best he was so kind and knew how to keep a conversation going and it did not take him long at all to change my battery he is the best!!
April 2026
Went here on the evening of 4/9/26, two men in the store changed my battery, went above and beyond, were friendly and incredibly helpful. I let the battery get corroded. Not easy job for them. I am publicly admitting this shame, as a man that let his post corrod, because these men are worth it.
