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November 2023 by Em Poff
I am in love with my new Chevy trailblazer! I have been looking for a few months and freedom Chevrolet in big stone did a great job of helping me find the perfect car for me! They were also patient with me since it was my first time buying a vehicle. They were straight forward about all the fees and the car price, I can’t thank them enough. 10/10 recommend buying from this dealership. They are honest and just want you to have the car of your dreams!
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November 2023 by Carol Vandergriff
Being that I don’t walk they were very helpful. When they didn’t have what I came to look at, they ask a few questions and brought a vehicle up to the front doors for me. They did that with three vehicles, but the first was what I decided on. They read me perfectly and worked until we had the best deal for me Excellent service with local people that listen to your needs. Freedom Chevrolet gets an A+++ from me.
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November 2023 by Kathy Sturgill
My experience has always been wonderful at Freedom Chevrolet they have the best prices around and friendly staff that become friends over the years and yes I'm a repeat customer I'm glad to say so if your looking for a new or pre-owned vehicle they'll treat you right
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November 2023 by Jacob Kilbourne
Greatest experience ever buying a vehicle. Did not feel pushed or pressured by anyone. Made buying experience feel like they were interested in what I wanted and was interested in other than just trying to make a sale. Allowed me to ask questions and were very responsive to me during the entire process. If I had to buy again tomorrow I would only deal with Nathan, Tristan, and Sabrina And I will only buy from Freedom Chevrolet now, felt like a family member with them.
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November 2023 by David Jackson
Easiest car sale I’ve ever done. I’m out of state, and they delivered and took care of all my paperwork. Whole process was done in about an hour. Nate is great!
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October 2023 by Ferdinand T
Very helpful, trustworthy, efficient, lighting response time. These are just a few of many words i can describe my experience buying a car from Freedom Chevrolet. Never in my 50 years have i been very satisfied purchasing a car from a dealership let a long purchasing it from out of state dealership. Tristan…THANK YOU!! Thank you for your patience. Thank you for taking all the pictures and videos you’ve provided so that i can clearly see the car without ever being there physically. Thank you for your prompt response. Thank you for responding to me on your day off and most of all Thank you for your honesty. This is above and beyond service. My next car will definitely come from Freedom Chevrolet, Big Stone Gap.
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September 2023 by Mary Wennberg
I went in with a mindset of what I wanted, how much my budget was and how much I wanted my payment to be.My salesperson Becky strived to meet my expectations and then some. I got a car in my price range and payment range, least to say I left happy. This is the 5th car I have purchased from Freedom Chevrolet so when I get good service I keep going back.
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September 2023 by Kevin Howard
Very helpful as we bought a car remotely. Great responsive support throughout the process, including arranging delivery time another state.
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September 2023 by April Livesay
Dillon is the associate that I spoke to and he was wonderful. He listened to what I said and was prompt with getting back to me with the issuses he found. Price was much better then I expected , even with warranty/coverage for repairs. Would recommend Him to anyone..... Thanks Dillon.
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August 2023 by Teddy Boatman
They are friendly and hardworking. They made a point to get my car back to me faster than expected so I would be able to get to work over the weekend. Great people!
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July 2023 by Rebecca Virgo
Quality service from hood to trunk! Efficient, timely, professional service work with a great, personable team and comfortable waiting room. I only knocked off a star because I miss the live video run through with the mechanic and am told this feature will be coming soon!
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July 2023 by Tommy Fleenor
Will never use this so called dealership again!!!!! Extremely disappointed with treatment after sale. Called another chevrolet dealer an they took care of my problem under warranty!!!! Didn't cost me one dime.
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July 2023 by Carolyn “Mrs. Carter” Carter
Wonderful staff and maintenance teams. We had a Oil change on our purchased 2020 Chevy Trax and it was speedy and done right.
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July 2023 by Teresa Robbins
I had a service engine light come on my vehicle. I called the dealership where I bought my vehicle and they didn’t even try to help saying they were booked through the 24 th of July! I called the place they recommended with no luck there either. I called Freedom Chevrolet and spoke with David who said if I could bring my vehicle and leave it they would do their best to get to it. He called me back later that day and told me what was wrong and even called the dealership where I bought my vehicle and got the details on the extended warranty, so a $1000 repair cost me $100! I would highly recommend this service department. All of their staff are very warm and welcoming and they definitely have me as a new customer!!
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June 2023 by T W
Came in past Wednesday without appointment after noticing a tick which I thought was my engine. Staff and service manager were extremely helpful. My vehicle was diagnosed and fixed within the hour and they had me on my way. Service technician consulted with each other and worked as a team to fix the issue which ended up being a A/C purge Valve. I don't know the names of all that was involved but Jeff was very helpful and professional. Good job and 5 stars.Thanks to a good Service Department. ?
