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April 2024 by Kimberely BOOTH
I love this bank friendly people wonderful place
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February 2024 by Bob Sampson
Generally very friendly and fast but recently sat in the drive thru for 10+ minutes without acknowledgment. Very concerning
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June 2023 by Donnie Morris
I'm a coin collector and swapped $230 in rolled dimes and nickels for $230 in rolled quarters to "search". I opened the first roll and 3 nickels were mixed in the middle of the roll, move to the next more nickels. Out of 23 rolls of quarters 9 have nickels mixed in the rolls. I advised the branch manager and she said they can't verify they were in the rolls when I left, basically calling me a liar. She said she couldn't help me with anything, who knows how many businesses and people have been taken advantage of going to this bank to get change. STAY AWAY!
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April 2022 by Danny Moye
A excellent bank!! They go out of there way to help you!! Brenda and Debbie are the best the go out of there way for great customer service!! Thank you so much for all your wonderful service
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April 2022 by John Price
Very personal customer serviceThey are all great
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August 2021 by Mary Glovier
I went and they were helpful
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January 2020 by Trish Laurrell
I could not be happier with the customer service of this lending institution.
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November 2019 by Bahaa Alamood
I absolutely love this bank, They are so friendly and easy to work with. I have been with them for years and always love there service. A++
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November 2017 by Sherrie Sirdofsky
They are the worst bank I have ever been to. I will be switching my services and I would recommend everyone else to do the same.
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September 2016 by Rui Serra
Terrible customer service... Takes a billion steps and a billion calls to get anything done. They lock your access for anything (like, you access from a different computer)! Then calls do not come through, codes expire, accesses expire because you were waiting for a call that never came through and they make you go from call attendant in call attendant and you never get anything done. Simply terrible!
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August 2016 by Anthony Stokes
Excellent in every way. I got a commercial property mortgage with out a balloon payment!!
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July 2016 by Ben Carson
"Considering to close my account"
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February 2016 by Candice Keller
I'm assuming BOA was desperate... therefore selling all their loyal customers to this joke of a place! Pulling my account ASAP! I've given it A year and there isn't a single good thing to say! Tellers are nice enough if you like generic greetings and front manager is condescending and banker I dealt with was rude!
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July 2015 by Tineoda Saygin
Needed to get in touch with them today regarding a problem with my account that they seemed to cause. From their website: "Our Client Care Specialists are currently unable to receive incoming telephone calls. If you need to contact our Client Care Center, please leave a message and someone will promptly return your call." Great customer service. Not.
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July 2015 by Jessica Hiner
Worst bank I've ever encountered!! They can't be bothered to fix simple requests, or even return a call. Don't bother with their "800 number". The only resolution they offer is to tell you they aren't an actual branch, and can't help you!
