Wells Fargo Bank in Blacksburg offers personalized attention and self-service tools to support financial goals. The branch provides help with deposit products, safe deposit boxes, cash, and wire transfers. Some customers report that multiple staff members are involved during a visit. Reviews highlight extremely professional, kind, patient, and helpful service, with staff who explain things clearly and offer constructive advice. The branch manager is noted for going above and beyond to resolve tricky situations. The service is described as efficient and great. Member FDIC.
Really good experience and service. The personnel was magnificent, I felt well attended all the time, without finding myself pressured to purchase any additional service. Really recommend Shannon Lilley, incredible manager.
April 2023
One person closed my safe deposit box, but a different person was needed to get cash. A third person helped with a wire transfer. Delt with 4 different people during my visit. Too many.
August 2022
Very helpful, gave me lots of needed information, and friendly staff.
