WideOpen Networks

Hours: WideOpen Networks has quickly become a preferred local provider, offering exceptional installation and support services. Customers appreciate the ability to use their own equipment and have noted the impressive speed of the fiber internet, eliminating issues like buffering and slow connections. One customer shared their experience with prompt service, highlighting how a technician arrived quickly to resolve issues with multiple TVs, demonstrating the company's commitment to customer satisfaction. The technicians are praised for being careful during installations, ensuring that the fiber was placed according to customer preferences and leaving the area tidy. In cases where contractors left messes, WideOpen Networks’ customer service manager personally addressed the issue, showing dedication to their clients. Additionally, the owner of the partner company, BizNet, has been involved in service calls, which has left customers feeling valued and appreciated. Overall, customers express high levels of satisfaction with WideOpen Networks, noting the friendly and professional team as well as the effective communication throughout the installation process. The company is recognized for its customer-oriented approach and has successfully transformed the internet experience for many households.

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1. Blacksburg, Virginia