Comfort Inn in Bluefield offers a mix of positive experiences and areas for improvement. The hotel is pet-friendly, with a large pet area next to the property, making it convenient for travelers with pets. Parking is plentiful and easy to access, although getting out of the hotel sometimes requires a U-turn. The front desk staff, especially during check-in and check-out, are often friendly and helpful, with some staff members recognized for their personable service and positive attitude. Guests appreciate the hotel’s motorcycle-friendly environment, with accommodations like towel baskets for bike cleaning, which adds to the welcoming atmosphere for motorcyclists. Several reviews highlight the helpfulness of staff members, with particular praise for a front desk employee who provided outstanding service during one stay. The management has announced plans for remodeling, and although the current condition is not too bad, some rooms are described as dated with musty smells and not very modern. Room quality varies; some guests found the rooms clean but dated, with uncomfortable or musty odors, and bathrooms not sparkling. The beds are generally comfortable, offering a good night's sleep. Breakfast service is inconsistent, with some guests noting that supplies run out early or the area is not well maintained when occupancy is low. Overall, Comfort Inn provides friendly service and a pet-friendly, motorcycle-friendly environment, with ongoing renovations expected to improve the property. While some rooms and amenities could be updated, the staff’s positive attitude and helpfulness make it a convenient place for travelers, especially those visiting family or traveling through Bluefield.
Pet friendly. Friendly front desk staff and housekeeping staff. The room was ok. First time traveling with a pet. The staff was very accomodating. Large pet area next to hotel. Plenty of parking around the hotel. Easy in and out. Had to make a u-turn to get out going back into Bluefield, VA
June 2025
My room was clean and cozy everyone was nice and helpful I thoughly enjoyed this hotel.
July 2024
Staff was great. Helpful and friendly. Bed was comfortable. Bathroom needed some work. Not clean. Hair in the tub and floor looked like it had been mopped but never swept. Toilet paper on the floor, even found a penny.
