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December 2023 by Karen Neel
Everyone was awesome, friendly & accessible. Shout out to Stephanie, front desk, Lynn, food service, & Veronica(?)- & all Mgmt. Rooms are clean & comfortable. I will always recommend Comfort Inn Bluefield!
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December 2023 by Whitney H
ZERO STARS!! Such a disgusting place, should be shut down by health department. If you enjoy drugs, no sleep, and the possibility of leaving with a disease then this is the place for you. Otherwise, avoid at all costs! Just sleep in your car.
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November 2023 by Bryana Haley
Please preform drug tests on your employees. That is
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November 2023 by Kathleen Burke
Room is clean and comfortable. Staff are the best. Hotel is always clean and well staffed.
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October 2023 by Chuck Holmes
Smal hotel, clean room, great service from the staff. TJ was especially helpful with printing paperwork that I needed.
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October 2023 by brad bowers
The manager was very aggressive when I asked for a refund. The room had Red sludge coming out of the bathroom drain and she admitted that they had a problem due to the previous tenant. We couldn't even take a shower. She said that the credit card has already been processed and she couldn't do anything to help me. I called back numerous times and she hung up on me each time. It took me 2 months to finally get a refund from Choice Hotels. I will never stay at this hotel again thanks to the manager's response to the issue. Thanks
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October 2023 by Susan Jenkins
Rooms: Clean, beds were goodFood & drinks: Buffet breakfast is just what it says. A little bit of everything you would expect.Noteworthy details: Staff was very helpful and courteous.
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October 2023 by Morgan Graham
Please pay close attention to your credit card. My husband was charged for smoking in the room and he doesn't smoke. When he called to question it, they said there was evidence and pictures but they couldn't provide the pictures. The manager said there is nothing they can do. Watch out for them stealing your money with no backing to why they do it.
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October 2023 by Gloria H.
Very bad experience. We had booked two adjoining rooms. We arrived around 9:30 pm on a Saturday in August of 2023. First time my grandkids had stayed in a hotel and I was looking forward to their reaction. The first room smelled dirty. There was food all over the floor and the bathroom had not been cleaned. The second room was also dirty. There was food ground into the sheets. We had to drag all of our luggage to two other rooms which were better but not great. There is no elevator. Not a good first hotel experience for the grandkids.The only reason I gave one star is because the gentleman at the desk was very very helpful. We felt bad for him.I was told I would get a partial refund. It's over two months later and I'm still waiting. Will never stay there again.
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September 2023 by B R (Bren)
Can't say enough. The staff is wonderful, clean room. Nice pool and outdoor seating
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September 2023 by anthony lucas
Clean rooms, nice location and
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September 2023 by leslie tannner
The bed was very uncomfortable and the bathroom needs some attention, around the shower was really nasty. Otherwise the room was very
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September 2023 by Aaron Stevens
Be sure to check your credit card statement if you book a room at Comfort Inn , Bluefield, Va through a 3rd party site like Priceline. I was charged twice for my room. once by Priceline and again by Comfort Inn, even though I told the front desk guy that I booked through Priceline, Apparently there was an issue with the “virtual card” issued by Priceline, and rather than making the effort to reach out to Priceline or Me to resolve the issue, they just charged my credit card so that they can get their money. I got to spend an hour of my Saturday on the phone to work on a solution.
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August 2023 by David Rios
Clean room, comfortable bed, clean bathroom, the floor in bathroom is a bit slippery. But not about 10-15mi from everything.
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July 2023 by Tom Neel
I have never been there, some scumbag using my identity
