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December 2023 by gary cobbs
Moved here two years ago and the mail in this area is so slow. I get my mail at least two weeks late sometimes. Makes no sense this is 2023 and the system is so antiquated. We need to do something about this.
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December 2023 by margaret morrison
This post office can do passports and what a relief. No long lines for passport service and they are so helpful. They made renewing passports so easy and they were the best. They even looked over some renewal paperwork just to make sure it was correct. The granddaughter had to see them in person because she was under 16 when she got her first one. They made her experience enjoyable and easy. I can't thank them enough for their help.
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February 2023 by katie haney
Do not get your passport done here they are improperly trained. Ours was sent back and the refused to take accountability for a mistake THEY made with the pictures and then refused to pay for the shipping back.
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February 2023 by katie
Do not get your passport done here they are improperly trained. Ours was sent back and the refused to take accountability for a mistake THEY made with the pictures and then refused to pay for the shipping back.
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December 2022 by Crystal Davy
Love the people here
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January 2022 by D B
Brad was super helpful in doing passports today. I called ahead of time and he let me know everything that I needed. I'm glad that I gave this post office our service and thank you for all that you do! Your patience and kindness was incredible even when it started to get busy.
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January 2022 by Crystal Wyche
Great experience. Postmaster went above and beyond to help with my package. She was short of clerks and assisted me herself
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July 2021 by Desiree Brown
Brad was super helpful in doing passports today. I called ahead of time and he let me know everything that I needed. I'm glad that I gave this post office our service and thank you for all that you do! Your patience and kindness was incredible even when it started to get busy.
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June 2021 by Carlique Carrington
Great experience. Postmaster went above and beyond to help with my package. She was short of clerks and assisted me herself
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July 2020 by Lee Anne M.
A post office is a post office not necessarily so never had bad service here folks are always friendly if you have questions or need advice about the town or need information directions they are more than happy to help so happy to have a post office in the area
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July 2020 by Maria T.
The business district of Bowling Green is only about a block long. You'll find the post office off Main Street on Milford Street, across from the State Police Office and adjacent to John's Barber Shop. Yes, it's a little like the town of Mayberry! I was surprised that this post office is larger than most with a community of this small size. There's a decent sized parking lot, the interior could definitely use a facelift! It definitely has a musty, old odor! They offer passport service here, again, unusual for a quaint town like this. I hope you're not in a hurry to get your passport either, not all staff is trained for this service. If you make an appointment, you'll have better luck! The hours are 8:30-1, 2-5 M-F, and 9:30-12:00 on Saturday. Expect mediocre service, long waits and blasé personalities. The folks here aren't crazy about their jobs. Nothing to "write home about."
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November 2019 by Christina Green
I could write how bad my experience Today but was long story. Morning 10.00. Nov.25. Ive never deault with a lady so mean and rude to people in my life and I've seen rude. You might want to think about the people you hire. As a paying customer you should have someone that's willing to help people. I'm not the only one. She was standing there while people during the holidays need help but she just laughed bc me and 2 other people couldn't figure out how to send our items back. Their was no one in line just us asking for help but to her it was a joke.
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September 2019 by Anthony Spindle
The staff there need A LOT OF TRAINING!
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April 2019 by ginger farmer
WAITING ON PHONE 30 TO 45 MINUTES IS NOT ACCEPTABLE . THERE SHOULD BE A BETTER SYSTEM IF NOT HIRE MORE HELP.
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June 2018 by Pam Mullins
The girl that was working at the bowling green post office has moved to the Thornburg Post office, along with the rude attitude and poor customer service. The poor reviews should be about the employee not the post office. I had great service at the Bowling Green Post office recently. The mail is now not being put up timely at the Thornburg post office, even though it had always been put up prior to the employee switch. Mail is regularly being damaged at the Thornburg post office now as well and put in the wrong box. It's an employee problem, not a business problem.
