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June 2023 by Margit Bowers
Thomas Pollard replaced a Front entrance door and a glass sliding door for us. He was prompt , friendly and very professional . His fee was very reasonable . We are very happy with his work and will definitely use him for our next project .
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October 2022 by L G.
We highly recommend Mr. Pollard. An old-school craftsman in the best way, he has knowledge, common sense, and pride of work that is very rare to find these days -- hire him for all manner of projects and you will have peace of mind. He comes up with creative and skilled solutions for repairs and projects for old homes at a very reasonable and honest price. He is dependable and a man of his word, and he never sees anything as too challenging --he just works the problem. Overall just a pleasure to work with.
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December 2021 by Betty Simms
I had a bathtub replaced and they did a great job. Very pleased at how it turned out. The owner was very nice and if I need something done again I will use him again.Services: Tile work replacement
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November 2021 by Jessica Marshall
Tom and his crew were great to work with. He sets realistic expectations and stands by what he says. He is very knowledgeable. He was very transparent with his pricing.Service: Repair flooring
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November 2021 by Claude and Rebecca Chew
High quality work at a great price. We have had both our front and back decks and gutters redone with TOP Quality Home Improvements and highly recommend them.
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September 2021 by Henry Carroll
Have used twice, first time was installing cork flooring after our basement flooded. Just beautiful, conscientious work and extremely reasonable. Second time was today to put a weathervane that had blown down in the last storm. Small job so was worked in between others. He refused to charge me. I wound up tipping the gentleman that went up on the roof and told him to buy his wife flowers. Just old fashioned trust worthy craftsman who takes pride in his work. Definitely useService: Install flooring
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June 2021 by Michelle M.
I am impressed by the quality of work performed at my house. We bought a house in 2020 at Westlake in Crozeet. We wanted shower doors in our bathrooms and no curtains. Dobson Glass installed a shower door in our basement's bathroom, where the tub is rectangular. But in our guest's room's bathroom, interestingly, the edge of the tub is curved, therefore a round shower door was the only option. Those round doors are available at Home Depot. BUT, NO ENTITY IN THE EXTENDED CHARLOTTESVILLE AREA was interested in the project of installing such a door. In all my online searches, MR. POLLARD IS THE ONLY ONE, who called me, and who was willing to tackled the job. And he, and his team, did a fantastic job. They also repaired a heavy wood mantle over our fire place, which was falling. They fixed it without breaking the marble around it and without any visual marks as to where they put the nails. They performed other repairs around the house to our complete satisfaction. The men were diligent, hard working, polite and professional. We are planning future projects. I would hired Mr. Pollard and his team any time. I highly remommend him.
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May 2021 by Henry C.
Extremely well. Very small job that I knew he'd have to fit in amongst others. Just as professional and kind as could be. Refused to charge me for such a simple fix so wound up handing a "tip" to his colleague and asked that he buy himself a beer or buy his wife flowers. Have used before for a much larger job and will use again in the future
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March 2021 by Ingrid B.
Very pleased from start to finish. Will call again for more projects.
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February 2021 by Stephanie D.
Very well. Our doors now close properly and the floor no longer creaks.
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January 2021 by Nicholas L.
This is the second time I have used Tom and his team for a major home update. He removed an old door for us and installed a new sliding glass door. As before, Tom was very professional and responsive throughout, and performed truly 'top-quality' work at a 'top-quality' price. We love our screen door. I consider myself blessed that Tom was willing to do this job for us.
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January 2021 by Linda B.
We own an old home and TOP Quality Home Improvements has done various repair jobs as well as the construction of a new shed. In all cases the work was very well done. I'd say the term "home improvement" certainly describes Tom and his crew. In addition to the quality workmanship, his cost has always been competitive. We would highly recommend them.
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January 2021 by Kevin S.
I went great. They were prompt and thorough. He came out with 3 of his guys and they finished the work to my satisfaction. All of them were quite professional. Would hire again.
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January 2021 by dan K.
never received a reply...must be holiday season slow down, but I would have appreciated a call.
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November 2020 by Henry C.
Repaired water damaged flooring. Replaced base moulding and quarter round moulding.
