Advance Auto Parts, located at 3124 Lee Highway in Bristol, provides a wide range of automotive aftermarket products along with free store services and same-day options. Customers appreciate the leading brands available, including FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store offers free battery testing, battery and wiper installations with purchase, engine code scanning, and battery and oil recycling. Many reviews highlight the excellent customer service, with staff going above and beyond to assist customers. For instance, one employee dedicated three hours to replace a difficult-to-reach battery, while others have helped customers with tools and advice for DIY repairs. The loyalty program, Speed Perks, allows customers to earn points for discounts on store items and gas at participating Shell stations. Overall, the friendly and knowledgeable staff have earned praise for their helpfulness and commitment to customer satisfaction, making Advance Auto Parts a highly recommended choice for automotive needs.
I stopped here for an emergency fix on a road trip. The employees were friendly and incredibly helpful, finding several options and coming out to my car to see which screw would work, including getting under my car to look. They also gave helpful advice on case there were other issues. You saved my trip! Thank you!!!
October 2023
Thank you very much to all the staff, very friendly and very good customer service, they helped me with tools which helped me a lot to be able to fix my car, without a doubt a place that I recommend
October 2023
Had a great experience here today. They manager and one of the employees went above and way beyond to assist me with a simple battery replacement that turned into a little bit of a repair in the process. They were so very helpful and making sure I was not stranded with my family there. Very appreciated!
