Advance Auto Parts, located at 3124 Lee Highway in Bristol, provides a wide range of automotive aftermarket products along with free store services and same-day options. Customers appreciate the leading brands available, including FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store offers free battery testing, battery and wiper installations with purchase, engine code scanning, and battery and oil recycling. Many reviews highlight the excellent customer service, with staff going above and beyond to assist customers. For instance, one employee dedicated three hours to replace a difficult-to-reach battery, while others have helped customers with tools and advice for DIY repairs. The loyalty program, Speed Perks, allows customers to earn points for discounts on store items and gas at participating Shell stations. Overall, the friendly and knowledgeable staff have earned praise for their helpfulness and commitment to customer satisfaction, making Advance Auto Parts a highly recommended choice for automotive needs.
Best service at an auto parts store we’ve had in a long time. We went in end of day and they were patient, knowledgeable, and helpful and ordered parts to arrive asap.
June 2026
Ryan and Alex were phenomenal with assisting us with everything we needed! Thank you two! Good customer service is hard to find anymore but these two answered the call and went above and beyond.
March 2026
This is by far the best auto parts store around. They staff is always so friendly. Id say 95% of the time they have what I need in store. But if the item I need isn’t in stock, they usually get it the same day if not the very next morning. It’s amazing!
