Ashley Store is a retail chain known for its variety of signature home furniture, decor accessories, and mattresses. Customers have shared positive experiences, highlighting the helpful and knowledgeable staff, particularly Crystal and Scott. Crystal assisted several shoppers in finding the right products, making the ordering process smooth and enjoyable. She is praised for her expertise in home decor and her commitment to customer satisfaction. Scott, the store manager, is noted for going above and beyond, including personally delivering a lift chair to a customer’s elderly mother, ensuring her safety and comfort. The store itself is described as neat and clean, with clearly marked prices, contributing to a pleasant shopping atmosphere. Overall, Ashley Store is recognized for its friendly service and dedication to helping customers find the perfect home furnishings.
Chrystal was great! Love our purchase! Highly recommend Ashley ! Took a month to get our furniture but it finally arrived today January 8th.
January 2026
I had issues ordering online so I called the store and Crystal was amazing, she quickly researched what I wanted and got it ordered for me. Started out frustrated with the website but very pleased that I called the store because it ended up being a great experience!
January 2026
We love the Bristol VA store,we have brought all our furniture here. Crystal was so helpful today helping me and my husband find the right recliner,we also left purchasing the matching sofa. The staff here at this store are the best.
