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March 2024 by Alexa Patrick-Hicks
Evan helped me with a phone issue that resulted in me needing to unexpectedly purchase a new one. I was very stressed over the issue but he was so kind and helpful. He went way above and beyond to turn it into a much more pleasant experience.
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March 2024 by Allie Collins
Evan was great! He went above and beyond!
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February 2024 by Elizabeth McReynolds
Chris did an excellent job of explaining our options and helping us decide what was the best plan for our family in purchasing two new phones and accessories. He was both personable and professional and we will definitely be back to the At&T location when we need further service.
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February 2024 by Kendal McReynolds
Chris helped us and he was amazing! Very personable and extremely helpful
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February 2024 by David Welch
I was told to go to one place with this information I can get the cell phone I want over there I went over there they said I needed a code from over to that place and they wouldn't give me the code over the phone wasted inmate in comments that had nothing to do with business...
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November 2023 by Coco zaydabree
This store has always had employees that took care of any issues we had…not now. We go in to resolve a problem with our business account and the employees are referring us to a call center. I already tried to resolve the problem through the call center…3 hours on the phone and it didn’t get resolved. So now thanks to some mismanagement at AT&T your loyal business customers are paying the price. I’m ready to look for other business service options.
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November 2023 by Shirley Ferguson
Great group of guys, Mike was very helpful and the new leadership for the area is great.
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November 2023 by John C.
Kept charging me for over a year after I left for another carrier over $1200. Customer service was of absolute no help in resolving the refund or figuring out the issue. The worst part is this was explained as a frequent issue, the only thing I could consider this is a company scamming customers switching carriers. Don't fall into their trap even with their promotions.
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October 2023 by Bernie Justice Jr
Greatest phone service I've ever had! I'm on PostPay!
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October 2023 by Pamela Myers
I would highly recommend this store. I had switched to ATT last year when at a local retailer. Since then, I have had nothing but problems with the bill. I have been overpaying for the last 1 1/2 years and I could never get help when I went back to the local retailer. I stopped into the ATT store today and spoke to Brandon. He went the extra mile to help me. I am very pleased with the service that Brandon provided and will now make this my store!
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September 2023 by Beverly Richardson
They are always blasting music too loud and busy it seems conversations with each other than to help. Never have items in stock always have to order
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September 2023 by Sandy Cook
Sad to know that all the local store employees from here to Morristown and looking to leave because of bad upper management within the company.
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July 2023 by L.D. Elswick
I was with another carrier for years and got tired of overpaying for service. I was skeptical of a t & t having a good signal in the areas I worked in but I feel their First Net service is better than I had before. The employees at the exit 7 store have always been a pleasure to work with on the rare occasion I had to go back. Im very tech unsavvy and they have always been there to help when I needed them.
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May 2023 by Kenyatta Mitchell
Chris the store manager went above and beyond for us. He worked with my husband on our bill and even had to walk through the call center employees on what we needed done. This guy has some experience and knows EXACTLY how to do his job. Definitely the reason we are still with AT&T. Chris is hands down the best. I Highly recommend him if you have any difficult issues with your service because he WILL get things done. ?
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May 2023 by INVADETHESCENE
Hands down the best phone store to go to. All of the sales reps are super friendly, knowledgeable, and honest! The experience is always super fun and exciting. Not your average phone store! 10/10 would visit again. ?
