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November 2023 by Sarah Bailey
My mom needed a rug. This was the first furniture store we stopped at. We were greeted and he took us to where they had a small selection of rugs hanging. The rest were on the floor. The first thing we noticed when we got back there was it was DARK! They only have two lights in the room with the rugs. One light was out and it was the one right above the rugs. My mom said “it’s awfully dark I can’t even see what I’m looking at” and the man said “oh it just went out this morning” and my mom said “can you get a ladder and change the bulb?” Sales guy said “I’m not getting on a ladder” and never even apologized. Mom tried to look at the rugs while I held my phone flashlight above her head. The sales guy still did nothing about it, just hovered, which we hate. Mom did walk around the store, it was clean but a lot of the display rugs had lumps in them and we kept catching our feet. So we left. The ONLY saving thing that man did was direct us to another store. We are really big on customer service and this sales guy failed in my book.
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October 2023 by Marci
Sales persons are helpful but not pushy... We took our time and found a comfortable lr set in our budget on a Monday. It was delivered that Friday... Super service!
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July 2023 by Chuck Henley
It was almost closing time and Michael and the staff was extremely helpful.
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July 2023 by Lynn Puckett
Our experience today was smooth and seamless! We appreciated the professionalism of the sales staff, and the ease of finding exactly what we were looking for. The show room was beautifully designed and set up and had a large selection and many different options. We will definitely be back to the Bristol Virginia location on Euclid for more purchases in the future.
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June 2023 by Tracy0051
It was almost closing time and Michael and the staff was extremely helpful.
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June 2023 by Donnie Duty
Great experience.....ordering from the website was soooo simple and quick.
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April 2023 by brandi mullins
Excellent service, friendly, and wonderful delivery experience.
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April 2023 by Carla Daubner
Micheal was my salesman. He was informative about the products. Happy guy! Definitely would buy there again.
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March 2023 by Kristine Frawley
Jack was a great help!! He made sure we had the right chair and could pick it up at our convenience!
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February 2023 by Allen Tisdale
Michael was very professional and knowledgeable as well as having personal experience with the products we purchased. He made the experience an excellent one.
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November 2022 by Brooke Martin
Rosa & Michael were PHENOMENAL. we went in just looking for a couch & dining table. ended up leaving with both! so so so thankful for them! :)
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November 2022 by Julie Pate
Very professional and courteous! I have never been disappointed with service or products! Will definitely go to them for all my furniture needs!!!
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November 2022 by Leah Cormier
Great staff, the older lady and gentlemen helped us tremendously. They deserve a raise:)
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October 2022 by beanboii 52
Shonda was a great person to talk to definitely made the buying experience less time consuming
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September 2022 by Kaleb St clair
Pleasant experience! The manager and his team are top notch..
