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September 2022 by Pete Booher
Good public utilities.
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December 2021 by Daniel B.
BVU blames my single digit speeds, despite paying for 100mbps, on a bad router - I buy new router. BVU blames it on a backup battery. BVU comes to my house twice, gets proven to their face that the issue is on their end, and they still are trying every excuse they can use to blame me. Ditch BVU, go with any other option.
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September 2021 by Barbara McVey
Very nice staff. Very helpful.
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February 2021 by Josh Hall
WORST COMPANY TO EVER EXIST!!! My father-in-law passed away and my wife and I moved into the home and rented it for a while before purchasing it. After over a year of living there and paying the bill on time every single month, they randomly decide to force us to change the billing name to ours (so they can make money for a reconnect fee). Never called, never knocked on the door, only left a small piece of paper on my garage door that got lost after opening the door. I’ve been out of town the whole week dealing with a death in the family and they do this...They came to my house and cut off my power WHILE I WAS HOME and never said a word....after I called, I was told I had to wait until the next day to contact the office....absolutely unbelievable...
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September 2019 by Brittany loves the outdoors!
Great nice people they really help people that cant pay there whole lightbill they will set you up with a payment plan
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September 2019 by Bill Huber
Nice people ....
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July 2019 by Robin Ratcliff
Overall they are pretty good. If electric goes out and you call it's usually not long before they have it back on. Of course no one likes the rate increases.
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July 2019 by Bud Shinall
Friendly staff, quick service.
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June 2019 by Archie Hubbard III
Efficient transaction. In and out in 10 min
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May 2019 by Tony Leonard
Easy bill pay here. I rarely have to wait in line
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April 2019 by Ms. Lalacita
Never seen so many fees added on a light bill ridiculous....
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April 2019 by Faith Engle
They were so helpful when I needed a hand up!!! God bless them!
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April 2019 by SCOTT CLARK
The woman working there was not helpful. Poor attitude and rude behavior. They also charge me a transfer fee even though I'm on a landlord agreement that suppose to not charge everytime I have a new tenant move in
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April 2019 by Justin H.
Cable and internet suck. Both go out weekly. Always told to reboot on my end. I sure have to pay alot to reboot every week. Then they only accept paper checks. So if you pay electronically on the 25th of the month it wont get there till a week later and they want to charge you a late fee EVEN THOUGH IT SHOWS YOU PAID ON TIME ON THEIR SYSTEM!!...AND if you call plan to spend 30 minutes on hold...save your money and use different provider.
