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November 2023 by Linda Jocham
My word they been in this location for years you want your car work some I trust ,190% l would let work on all my rides n A1 auto next door they on point with ther part prices are alot reasble is the big box auto parts warehouse like s xyc124 Tell them Dougie sent u ☮️ more then likely if I recommend them for my money's worth.I give my money's to my community buissnness
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November 2023 by Debbie Keith
Phil is great to work with and I very happy with the service I received. I love their 12 month warranty and no guess work on their repairs.
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September 2023 by Emma Leeah
Took my Camry in for what I thought was timing chain replacement, but they saved me 1k because it was only crankshaft gear. It’s been about a month and it’s running perfect.Service: Engine repair
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July 2023 by rick long
The service is outstanding!!!! I took a truck that I had purchased and had a full detailed inspection. The Cowan's repaired my headlights and provided me an exceptional inspection. I would recommend Cowan's Automotive based upon their Great Service!!!!! Reliability!!!!! and Honesty!!!!!!
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July 2023 by Lauren Houser
Reliable and honest business. I had been looking for a new garage to replace my trusted mechanic who retired. This place is definitely it! Thank you for quick and professional service!Service: Brakes
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May 2023 by Dylan Deberry
Took my mazda to have clutch changed about a year ago and they installed it backwards promised a refund and nothing had to shell out more for it to be done right.If you observe the clutch was facing g backwards cause the rivets on the assembly are worn from rubbing against the housing of the transmissiom
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May 2023 by Bobbi girl
Love these guys! Got me in right away, and always quality work. Also very helpful and insightful in all things car related.
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March 2023 by Cathy Yates
Recently i was having problems with my o4 Lexus blowing cold air when i turned on the heat and finally the car just shut down in the middle of the road. Thank you Cowan Automotive for your quick diagnosis and repair! Very professional and honest when explaining the repair. Thank you again from one satisfied customer!!Service: Auto engine diagnostic
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January 2023 by Todd Zilla
Hand down, the best place to take your vehicle. They are honest and do fantastic work! I have been bringing my vehicle here for 16 years and the experience is always the best! Don't waste your time going anywhere else when you can come here and get the best!Services: Auto brake repair
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October 2022 by Pinky Slamadero
I've called three separate occasions to get an estimate and appointment. All three times the guy took my name, number, vehicle info, and issue....not once have I received a call back. ?
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August 2022 by John DeBerry
My son visiting me for Father’s Day from Nashville had has clutch go out took it into Cowen’s for replacement. Car was ready two days later at a cost of over 1400.00 he went back to school in Nashville only to have the clutch go back out three weeks later, Cowan had installed the clutch backwards, called in to see about a remedy was talked to rudely and now my phone number has been blocked from calling anymore. Use this repair center at your own risk they don’t stand behind their “warrantied” work at all!Service: Transmission
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June 2022 by Bill Martin
I stopped at Cowan's and asked them to install a part. I needed it done pretty quick. They looked at the job and saw that it wasn't too complicated and got it done quickly for a very fair price. I couldn't have asked for more. I also got the impression that they are well organized and staffed well enough to handle several jobs at once. They're my go-to garage now. Thanks, guys!!Service: General repairs & maintenance
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June 2022 by Jerry Moore
"JOB WELL DONE THE FIRST TIME "I contacted Cowan's Automotive and spoke with the technician regarding a severe oil leak. Without hesitation he made my appointment and had my vehicle in for repairs. He made the diagnosis, spoke with me and explained everything clearly.I was surprised when the repairs were made how fair the total cost was. Thank you guys I have found my new automotive service center from now on!!Service: General repairs & maintenance
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June 2022 by Brad Smith
A/C was out in my truck. They diagnosed the problem quickly, had the parts in the next day, and fixed my A/C for less than I expected. This was my second experience here and both were great. This is my new go-to place for auto repairs. I highly recommend them!Services: Air conditioning
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February 2022 by James Huff
I was traveling cross country when my car broke down outside of Bristol. I picked Cowan Automotive at random and I got lucky with this choice. They were super friendly and got me back on the road with a new alternator that very morning. I can't say enough good things about this place, definitely recommend to anyone in the Bristol area who needs car repairs.Services: Electrical