Lowe's Home Improvement in Bristol, TN, is known for its friendly and helpful staff who go above and beyond to assist customers. Employees like Faith and Zak stand out for their excellent customer service, always ready to help find products, answer questions, and suggest helpful items. Richard, Ray, and Nikki are also appreciated for their assistance in plumbing and appliances. The store is large, stocked with a wide range of supplies from gardening to building materials, and sells household appliances, cleaning supplies, and hard-to-find items like small trash bags and gallon jugs of cleaner. Customers often find good deals on plants, especially when discounted, and appreciate the friendly atmosphere. The store is praised for its helpful staff, quick service, and variety of products, making it a convenient place for home improvement needs. However, some mention that prices can be higher than other stores and that customer service experiences vary. Overall, Lowe's in Bristol is a helpful, well-stocked, and friendly store that many customers enjoy shopping at for their home improvement projects.
Have been shopping here for a long time but I do not know what is going on. The employees don’t care. Management has definitely changed not the same place as it was just a couple of years ago
August 2026
Great store. Manager Jon is so helpful. Other staff at front returns are wonderful and always willing to help. Best Lowe's I've been in
July 2026
Pricing is decent, selection on certain things much better than elsewhere
