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April 2024 by John Harmon
Very impressed with Katelynn. She was able to answer all of our questions and easily walked us through the process of selecting a mattress. Was very knowledgable about the different types of support and makeup of the different brands. Would highly recommend anyone looking for a new mattress to check out the Bristol store.
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March 2024 by Lynn Puckett
Great service today in my new mattress selection. Wish delivery could be faster. Happy I got the Serra perfect sleeper at such a great price!!!!
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January 2024 by Mark Owen Davis
Friendly, welcoming environment with a good inventory of top quality mattresses. The staff is courteous, extremely responsive and knowledgeable - patiently offering help with no pressure. I recommend this Mattress Firm above all other companies.
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January 2024 by Sarah D. Adkins
Excellent service! From the moment we walked in Tim was there to help us. He guided us in the right direction, and when the mattress we wanted wasn’t in store, he ordered it for us! Could not recommend enough :)
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December 2023 by Gena Fulton
The sales staff was extremely knowledgeable and showed genuine interest in our needs. They showed us multiple products and demonstrated all features and showed professionalism and service. It was a good experience and I would recommend this store for anyone contemplating a mattress purchase
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December 2023 by annie stanley
The young lady who helped me was super accommodating and very friendly. We enjoyed our chat and she’s a new mom. She helped us load the mattress and did her job very quickly.
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December 2023 by Marilyn Newman
Jodie showed us mattresses that were just what we needed. Not too soft, not too hard. I haveproblems turning over in bed,she helped me find one that wasjust right and one I could get in and out of without having to usea step stool. Praises to JodieMarilyn N
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November 2023 by Camille Finney
Sleep expert Tim was very help in finding and choosing the correct pillow for my needs! Hope it’s the best when I get it!
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October 2023 by Ashley Bare
Not near enough stars to express how impressed I am with this store. Absolutely beyond exceptional service. Jody is an amazing person and beyond grateful for her knowledge of each individual beds structure. I told her exactly what I needed and was looking for in a bed and she was able to help me find the best bed for my needs and my budget. Hands down a thousand percent recommend to go see her. She treats you like family
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October 2023 by Shirley Vanhuss
I was looking for a pillow. Tim waited on me and he was great in helping me out. I choose a purple pillow, just wish they carried them in stock instead of ordering one.
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September 2023 by Shane Barton
I love dealing with the folks at Mattress Firm so much I just bought my second bed and adjustable base. The staff is knowledgeable and courteous. Tim Bowman was a joy to work with on my new purchase.
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August 2023 by Diane V
Jodi Cook was very knowledgeable, friendly, helpful and passionate. She made my buying a tempurpedic mattress enjoyable, fun and easy.
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August 2023 by Cindy Farmer
Tim was awesome to work with! He took the time to listen to my needs and had me try several mattresses before I selected the right one for me. He explained all the functions of the mattresses, and worked to secure financing for me. Mattress Firm in Bristol, VA is a wonderful place to do business. I recommend them to everyone needing a new mattress to help with health issues. Ask for Tim!
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August 2023 by joyce jones
Jody was the best to work with. She is so friendly, professional, knowledgeable, and had all the answers I needed. I would suggest buying any mattress from her. She was the greatest!
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August 2023 by Eden Coe
Tim was so helpful in helping pick the perfect mattress for me! He made the process of financing so smooth, I couldn’t have had a better experience!
