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March 2024 by Hunter Blevins
I actually worked here I didn’t get fired or nothing. I just worked one day and didn’t come back. First of all is probably the dirtiest McDonald’s I’ve ever worked second of all they require you to be clean shaven if you come to work and your face is not their specifications, they make you Dry shave with a one to two blade razor, which I just feel is completely inhumane if you require the employee to maintain a clean-shaven appearance, then that should be provided by the employer. Jason I’ve worked for your restaurants for a long time exit 14 is the cleanest and best quality McDonald’s around the area. I feel like you should send all managers to that restaurant to be trained.
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March 2024 by Randall Chapman
I just don't care. I am hated by everyone, and i just do not care. I would rate everything a zero if i
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March 2024 by Travis Weatherly Sr.
Pretty decent place normal McDonald's! The shake machine and ice cream machine wer both down. They didn't have any ketchup in the dispensers in the dinning area!!!
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February 2024 by Michael James
Only play place left in the area
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February 2024 by David Newtron
Never know if it's edible or not,a
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November 2023 by Jules m.
the employees try their very best. plus the food is so good and so is the atmosphere. the employees are also very nice, attractive, and amazing at their jobs.
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October 2023 by Michael Chess
Folks in drive through lanes are not served on a first come basis. Multiple cars may pass you while waiting for an employee to serve you. Burgers are normally greasy and messy. I believe they are capable of better quality food and service. I look forward to any improvements.
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September 2023 by Kayla Hobson
The sandwich was just thrown together. I watched one of the managers throw someone's sandwich together and then literally toss it to the lady packing the bags. This was while I waited forever for someone to wait on me to get a pack of ranch. Fries looked like the oil needed to be changed badly.
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September 2023 by Felicia Doran
Great place to go with family we were there yesterday and literally stayed for about 2 hours and the staff was so nice to us and never once asked us to leave not to mention there food is by far the best McDonald's around I had about quit going to McDonald's because the one on Hwy 394 Blountville is horrible but I believe the McDonald's at the Pinnacle has changed my mind thanks for the great food Jayden and Desmond the cooks here they truly left a smile on our faces !!!!!
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August 2023 by Terry “Uncle T” Mumpower
They gave me wrong food then wouldn't fix problem they were closing
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August 2023 by Cassia Croft
A busy location, but they get the food out fast. Always been treated very well here.
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August 2023 by lee miller
Absolutely the worst service! I usually only write great reviews for places, but after tonight's experience, I cannot recommend this McDonald's at all! They got my order wrong, even after I told them twice and charged me for a burger I didn't have in the bag! I usually check the bag, but I had my wife at the Emergency Room most of the afternoon and evening and was tired. What upsets me is that I told them about the third burger twice, paid for it and it wasn't in the bag ! Plus, the food was cold! I am definitely not happy! The corporation needs to do something about poor service!
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July 2023 by Emily Blackmore
This McDonald's has been absolutely horrible as of late. I always get pulled up to wait, yet food is cold. Order has been wrong several times, even though I asked to have order repeated back to me. Employees can be helpful at times, often times they can be rude, but you can tell they're short staffed.Management: Why open if you do not have enough employees to run this business??? Not spending our money here anymore.
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July 2023 by Kaleigh Worley
My order was correct and the wait was short. However, I feel that employees are being mistreated by management. While I was at the pickup window the boy, who was very kind and doing his best, seemed to be new and the manager was yelling at him.
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July 2023 by Briana
Came through the driveway through on 7/9/23 around 1:45pm - the lady that took my order was pushy and rude, I felt rushed while ordering. The man at the first window that took payment was very sweet. The woman in the second window was once again rude and shoved the bag out the window. Very rude person