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January 2024 by Brandon
Excellent place for all you lawn care needs. A lot better than home depot or lowes. The employees were knowledgeable on the equipment and answered any questions I had. This will be my new go to on my echo products.
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May 2023 by Hope Cox
My husband and I purchased our first Gravely zero turn today. Cody from Planters and Designers of Bristol VA was amazing from the honest information about the mowers to the easy purchasing process. Cody is full of knowledge about all the different models and is well versed in the pros vs cons of each model. He even stayed after hours to help us make our purchase. We have never had such amazing customer service before! My husband was able to mow our lawn in half the time he was mowing before. We love our Gravely and will always send people to Planters and Designers for their mowing machine needs!
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April 2023 by Eddie Doyle
I just purchased my first Gravely zero turn mower from Planters and Designers. I had looked at several other mowers from other dealers and I kept coming back to deal with Cody. He answered every question and was a pleasure to work with. He explained the difference and benefits of each class of zero turns. I purchased the 352 and mowed my yard this week and I was very pleased with the way the mower handled and cut. Quite a bit smoother than my previous zero turn. If you are in the market for a new mower I would highly recommend paying a visit to Planters and Designers and seeing Cody. You will not be disappointed.
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March 2023 by Terry Hooper
Brought my mower to Planters and Designers after three shops couldn't fix it. Cody put in the hard work to fix a difficult electrical problem and got it done!Thank You!
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February 2023 by The Wilfords
We have used them for many things. On thing I don’t recommend is Repair department. They didn’t even look at my stuff I wanted repaired was willing to pay.It sat there for months and when we finally went to pick up they told us everything was pretty much junk couldn’t be used. My father started the one Chainsaw’s up right there and guy goes how’d you do that lmao! So yeah I was like totally didn’t even care to look at my stuff. We ended up fixing most the things ourselves.
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February 2023 by Andrew Booher
Cody and Jeff are awesome to work with. They've always helped me in any way they can. Great customer service and very knowledgeable they will continue to get my business for years to come.
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February 2023 by Jordan Ortega
Frankie, Cody and Jeff are some of the best in the business. They are always there when I need their help with trying to get the best equipment for my business. I highly recommend Planters and Designers for all your lawn care needs, whether its trying to find the right equipment or needing help to get to landscape back in shape. Planters and Designers definitely has my continued business. Let them help you out as well.
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February 2023 by Andrew Holland
I recently purchased my first Gravely mower from Planters & Designers. Hands down a fantastic machine. The whole staff are friendly, helpful people. I will continue to conduct business here in the future and I would recommend them to anyone looking for good quality lawn maintenance equipment, with good quality service!
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February 2023 by Kevin
Bought zero turn mower last year..great selection and friendly staff..
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February 2023 by J Jenkins
One of, if not the best landscaping architecture and mowing businesses around. Frankie is a great guy and all of his employees remain very professional. The price is not bad for the professionalism you recieve.
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February 2022 by David Cartwright
Helpful staff and knowledgeable beyond belief about every mower just ask for Cody
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February 2022 by Cynthia McLain-Burke
I stopped by looking for some trees or shrubs that would act like a privacy fence. The inventory that they had was not very big and doesn't seem to cater to the individual. I gave it three stars because the workers there were super nice eventhough not very helpful. They gave me a business card of the owner which had his cell phone on it and so i called when I got home from work on Monday at 6:00. He said that he was eating dinner and made me feel that I was calling at a very inappropriate time. I apologized and ripped up his card. Just not very into customer service (little did he know that I had a very big job).
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February 2022 by Ernie Ensor
I studied mowers extensively for over a year before purchasing a Gravely HD mower. I mow 2 acres of rough land. During that year I probably stopped by Planters and Designers @ least 10 times and talked to Cody. Each time I came in he was patient, understanding, and appreciative of the research I had done. He never gave me that sleazy salesman feel that I absolutely cannot stand. I started out with 5 mowers in mind: Toro, Hustler, Bad Boy, Bob Cat, and Gravely and eventually narrowed it down to the last 2. My decision was mostly made by dealer support. I only have 4.5 hours on the mower so far but I'm sure it will serve me well and if it doesn't I'm sure Cody will make it right. So if you're in the market for a new mower, chainsaw, or weedeater I would highly recommend going and seeing Cody @ Planter's and designers.
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February 2022 by Raymond Kelly
Excellent experience.great people to do business with and would highly recommend them.they went above and beyond expectations. I dealt with Brandon and the sale could not have been easier.price was great.
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February 2022 by randy phillips
Cody (Shop Manager) is very knowledgeable, thorough, and willing to help. Purchased a Gravely zero-turn mower here. Very satisfied with their service and ease of buying.
