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December 2025 by Kris Melton
Tim Kirk did a great job was on time and polite and got the job done
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December 2025 by Kyle Melton
Thanks tim Kirk for helping us get our internet service working again. We all appreciate your hard work. Thanks for being respectful and getting the job done. Happy new year
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December 2025 by Shannon Roids
Tim kirk did an excellent job. Happy new year bud. We appreciate your excellent professional service.
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December 2025 by Susan Melton
Tim Kirk was on time, very professional and polite, got the job done quick, thanks tim. Happy new year
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December 2025 by Brittany Williams
A man came out to pitch us on getting this service they said technician will be out on the 6th well the 10th we got a message saying he will arrive between 2 and 3...he never came and would not return our 6 phone calls to him..3 days later the cable installers came out and said oh it may take a week at the most lol a month later and nothing..I don't want the free month but please come get the equipment u installed because if it starts this bad before service is cut on what's it going to be like dealing with these people
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December 2025 by James Hudson
Tim and Laurel done a good job .. thank for the help
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December 2025 by Erin Kistner Cusaac
Third day with no internet and haven’t heard a peep back from them. The service is fast when it’s online and working but there are too many outages that take far too long to repair. This happens a few times a year. When you’re paying $130+ per month you expect better service. This is ridiculous!
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December 2025 by Curtis Smith
Mr Tim Kirk did a fantastic job repairing our internet service. He was very professional and knew the correct diagnosis procedures to get us back in service.
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December 2025 by Jason Wheeler
Tim Kirk did an amazing job. Went above and beyond!!
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December 2025 by kristi chastain
I originally called becaise i was only getti g 50mb out ofthe 1g I have been paying for. I have had nothing but issues this month. I have had a tech out here amd he said he went to the box and messed with the splitters and since every few days there has been an outage. I work from home and this isnt ok. Everytime I call into customer service she wants to make sure its not my router. I tell her its not my router everytime and we go into this conversation for 20 minutes on how its not the issue because I just had a tech out that checked it. Not only that but they are also charging me 139.00 a month seeing they are letting new customers have 1gig for 50 I will be looking for a new service soon after being with them for 3 years.
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December 2025 by Erhard Stein
Mikayla Newman was wonderful!!!
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December 2025 by Joy England
The technician that installed my point broadband was Tim Kirk. He was very professional and nice. Plus it didn't take as long as I was expecting. Excellent job!!!!!
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December 2025 by Regina Edgar
Wonderfully done job. He was very polite. Very professional and got it fixed quickly and efficiently.
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December 2025 by Imogene Combs
Tim Kirk done a great job with installment today. If every technician has his skills, the world would be a better place. Thanks again.
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December 2025 by Flora Schoonover
Tim Kirk was an excellent technician. He explained everything very well and got the installment done quickly.
