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November 2023 by Robin King
The staff were very pleasant and friendly when renting my storage unit.They helped me with all my needs of renting a unit.
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October 2023 by matt w
They messed up my gate code so now I have to sit on hold for 15 minutes every time I want to get in to use my unit. Bad company with garbage customer service
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September 2023 by Deanna Crutchfield
This place is terrible! We have had a unit for almost 7 years. The original owners were amazing! Bolt Storage does not care. They have raised our rates twice since taking over. We are home now and in the process of moving out. Our unit is DISGUSTING!!! They obviously have a rodent problem, which had never been an issue before. Now the place is filthy, weeds are growing up everywhere, so it obviously isn’t being maintained. All they care about is making a profit. Do not rent from here!
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August 2023 by Krystal Carr
They seem to have the cheapest rates around the Bristol area and they were running a pretty good special online so we got disconnected rates for the first three months by setting everything up online. There is 24 hr. gate access and security cameras recording at all times. The place is clean and they offer dollies for your use and climate control units as well.
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July 2023 by Zippy
Easy 24/7 renting. Most reasonable price anywhere
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July 2023 by Valerie Moore
Quick and easy transaction. Quick response from staff(who was very willing to assist if needed). Clean buildings. No foul odors. Highly recommended!!
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July 2023 by Zipporah Rosenbaum
Easy 24/7 renting. Most reasonable price anywhere
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July 2023 by Erika Lewis
I was very pleased with hiw easy it was to get a unit and at an affordable price. The customer service person was very polite and helped me with everything I needed.
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June 2023 by Jeremy Carr
Under this new management place still for the most part is the same. Well other than they is no one here...
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June 2023 by Rachel Call
To high on the units when I was with Tracy 12 years at $50 a month now its $158 a month so yes I’m not happy and change the price twice in less then 6 months!! Sorry but I’m telling the truth
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April 2023 by LaStacia Cloyd
was originally nervous the size would’ve been a problem but it wasn’t. the size seems to be great for my stuff
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March 2023 by Johnny Farmer
Be advised that most of the reviews were made before Bolt took ownership of this business. Therefore the ratings for Bolt is not accurate. They have maybe 2 point rating and it's obvious they have couple people making high reviews. Hello again Kevin. Run as fast as you can from Bolt Storage.
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December 2022 by Melissa Blackmore
I have never taken the time to write a review but this company is HORRIBLE! It is totally bait and switch. The price on the website is for new tenants. The 10x15 unit is listed at $119 BUT they will increase it to $148. We have had a storage unit there for years with the previous owners, and I asked why we were being charged $148 when the website clearly states $119 and was told it was because we are an existing tenant. So they punish you for being loyal! RUN DONT WALK! They have increased prices two times in the past year. If you are in the Bristol area you can do so much better someplace else. Its sad because the previous owners were fair and these new owners are taking advantage of the people who previously had storage units by jacking up the rates. The rates should be the same for existing and new tenants, I totally get the web special for $30 off the first three months, but I am talking about the base monthly rate that is listed ($119) versus what we are being charged($148). BEWARE!!!
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December 2022 by Gayle Nuckols
This company is horrible they are one of the most high price storage units and they stink as a business they auctioned off by unit after being there for years without notification to me I am homeless and they often off unit with the only thing left in my mother who just passed away they will be meeting my lawyers one way
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November 2022 by Mason Kingston
Good amount of room and storage space!
