Regions Bank is considered one of the best in the company. The staff are genuine, quick, and professional, always ready to assist. The manager knows how to do her job. Customers feel valued and treated with friendliness and excellent customer service. Even when closing an account, people are exceptionally attentive. The lobby is nice and clean, and the green piggy bank decor adds charm. In Eastern Tennessee, the local chain offers a friendly atmosphere and thorough support for new accounts.
So this review is in two parts first part is the one employee was very disrespectful about a certain ID I gave and or un educated or unknowlegable about it
Second part the one nice lady teller who helped me with my western union was very nice did an amazing job and honestly should get a raise
April 2024
This must be the best Regions in the whole company. The staff are genuine, and the manager clearly knows how to do her job. I wish more banks could operate this way.
December 2023
We can’t reach anyone by phone when we have issues. My parents cards have been compromised again and unless we go there we don’t seem to be able to talk to a live person.
