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August 2022 by Christina W.
The only location in Bristol VA/TN. Walk in off the parking lot and grab a shopping cart. They don't ask to see your membership card so keep walking. Front has new items and housewares. Rear has a bakery, meat department, cold cases of food, and fruits and vegetables. Next is drinks and paper goods, freezer department, then shelf staples. Finally the pharmacy and chips and cookies are by the checkout area. Plenty of self checkouts are there for you.
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April 2022 by Audrey O.
I had never been to a Sams Club before until I visited with a friend. Right from the parking lot and entryway there was not the hectic flurry of people like at Costco! The store was bright and clean and well stocked. Unlike Costco where they have a lot of their own brands, Sams Carrie's name brands for practically everything. Prices were good, comparable with other warehouses. The presentation of refrigerated foods left a lot to be desired. It was just thrown I to a cooler without shelves so the cases were all falling over. This did not make me feel comfortable about food handling safety so I stayed away from those products. I was also really disappointed in their clothing section. It was so small and didn't have nice brands like Costco. My favorite feature was the self checkouts! There were quite a few of them and there were no lines for them. Overall a decent trip.
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February 2022 by Steven C.
The employees at this location are always extremely nice and helpful. I noticed a couple bad reviews where people complained about showing their membership card and having one taken and unorganized. These are the types of people who voted for Biden so you have to consider the source and intelligence level of them. Great store, great people!!!
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October 2021 by Christopher E.
Rude "greeter" at the door. I've been shopping at Sam's Club for years, and this is the first location that's ever stopped me at the door and demanded to see my membership card just to get inside. Will never come back to this location!
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August 2020 by Keith U.
Terrible membership experience. Are the cashiers receiving incentives for finding the small issues with a member, then forcing them to purchase a new membership? In my business, I have been using my Complimentary Plus card without incident for my people for two years. Then one day they confiscate the card and force us buy a new membership! So, now we have paid for two memberships. And meanwhile, my complimentary card is still active on the first membership that I purchased. However, we cannot use it because it was inappropriately confiscated for what seems like a membership drive that looks suspiciously like a scam of Sam's internal incentive system.
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February 2020 by Bill D.
I drove 25 miles to buy an Iphone 11. The person at the Kiosk was not much help. I went home and tried to order online. It did not work either. I wanted to get the deal that is current for the $150.00 back but the online adventure was about like the personal sales opportunity. I guess I will not be buying it.
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January 2020 by Lisa H.
I love sams club they always have what you need and also in bulk who much is great for big families!! The employees are however very hard to find when you have question or just need help
