Post Offices near Bristow, VA

“Kudos to the employees at this post office for their patience. I came in for a passport appointment today and received excellent service. During my appointment, two other customers came in with certain complaints.. the employee handled both sooooo patiently. The first, customer had written the wrong zip code on her package so it got returned. The employee repeatedly explaining to the lady the issue and why it got returned while lady kept arguing for over ten minutes straight. I was getting frustrated just listening to the lady argue over the same thing consistently while the employee remained so calm.”

“I cannot say enough great things about Ping and Tara at the USPS office! They truly go above and beyond in providing exceptional customer service. Not only are they incredibly helpful and efficient during regular hours, but they even took the time to assist me after the store had already closed—something you don’t see every day. Their kindness, professionalism, and dedication to their customers make all the difference. USPS is lucky to have such outstanding employees who genuinely care about the people they serve. Thank you, Ping and Tara, for your incredible service!”

“Small, full service Post Office. Had a package containing lithium batteries that had been rejected with conflicting information twice at a nearby CPU in my hardware store. The Postmaster himself at this Post Office was manning one of the two stations and spent time looking up the regulations, making calculations and labeling so my package could finally be mailed. Thanks! Great, pleasant service!”

“**Review for USPS: Exceptional Service Under Pressure**

I want to extend my heartfelt gratitude to the team at USPS for their outstanding assistance during a critical moment. With my wedding day approaching rapidly and my essential package delayed, I found myself in a stressful situation. Despite the challenges, the USPS staff not only directed me to another location but also provided invaluable assistance that ensured I received my wedding dress just in time.

Their responsiveness was remarkable. Despite the urgency and the redirection to another USPS store, they handled the situation with utmost professionalism and empathy. They understood the importance of my package and the time-sensitive nature of my predicament.

What impressed me most was their proactive approach and willingness to assist. They not only directed me to the nearest USPS store that could help but also ensured that the other store was informed of my situation. This coordination was crucial in ensuring that my package was located and expedited to me promptly.

Furthermore, the staff at the other USPS store were incredibly helpful and efficient. Despite the unexpected rush and last-minute request, they managed to locate my package and ensured it was ready for me to pick up just in time for my wedding day.

Thanks to the collaborative effort of both USPS locations, I received my wedding dress exactly when I needed it, allowing me to focus on the joyous occasion ahead. Their exceptional service and dedication turned what could have been a stressful ordeal into a successful resolution.

They not only deliver packages but also provide invaluable assistance in times of urgency. Thank you to both USPS locations for their outstanding support!

** Stars**

- Kelly”

“This is not a full-service post office. It's a contract location operated by the Ace Hardware employees. Good for mailing out packages but not a place for passports or other postal services (like money orders).”

“They service a small community and know just about everyone - friendly and quick considering they only have two service desks. Elsa and the other lady (sorry I keep forgetting her name) are always doing their best to provide the best customer support. BTW, the close up for one hour between 2 - 3 PM daily for their lunch I believe.”

“Sapna was absolutely amazing! We showed up right as the store was about to close, needing passport photos, and instead of turning us away, she went out of her way to help us. She was incredibly kind, patient, and made the whole process so easy. You could tell she genuinely cared about making sure everything was done right, even when she didn’t have to stay late. Her professionalism and friendliness made all the difference. Thank you, Sapna! Highly recommend her if you ever need passport photos or anything else!”

“First time in this location. Short line. Only one person helping at the counter. Even that didn't stop Rafi from being helpful, courteous, friendly and fast.”

“Mark actually picked up the phone and found my express letter that was sitting in Dulles distribution center for the last week. I was calling all the numbers for the Dulles distribution center and no one bothered to answer . Tracking was not useful at all. So when I called my local post office and Mark found the letter- it was immense relief. Thank you!”

“All the bad reviews are not due to the workers in the post office! It’s usually mail delivery issue's because I have had them. Back to back in fact. these amazing folks here working in the post office did everything they could do to get my packages even though it was never their fault! Bravo !!”

“USPS has the best service in all of my experiences.They really helped me by getting a package for someone’s birthday and they made sure they got it to me just in time with no issues to speak of.The distribution center on Limestone has awesome people working at it.Cheers”