-
April 2024 by areli diaz
I would give them 0 stars but I cannot. I called the broadway location asking to check my account balance and they proceed to tell me they cannot do that and then offer for me to call someone else when I know they do give account balances over the phone. they rarely ever want to work with people and are actually very rude most of the time. Which I then called the new market location where I was given my account balance and had a good rest of my day. broadway’s truist needs to do better with how they treat people.
-
April 2024 by Linda Getz
Friendly knowledgeable tellers
-
February 2023 by George Harris
Great bank,very friendly people.
-
July 2022 by Rhonda Kocher
Cassie is always super helpful and knowledgeable!
-
April 2022 by Jessie Shipe
Lady answered phone right away and was very nice to talk to.
-
April 2022 by Jessie Babe
Lady answered phone right away and was very nice to talk to.
-
April 2022 by Vicki Martin
Extremely difficult to get someone to answer the phone!
-
March 2022 by Patricia Crawford
Awfull customer service. You wait in the drive thru forever, nobody is every available to talk about accounts and the 800# is worse. You cannot reach a person in under an hour wait. Its 1000 worse now they are truist.
-
July 2019 by Jess Dove-Neff
Polite staff, fast service
