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December 2020 by Angie Keenan
They have been closed 2 weeks now. It's a major inconvenience to have to go 30 minutes out of my way just to get a check deposited so I can pay Bill's.
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October 2019 by Wee wee Logan
THEY NEED NEW WORKERS AND MORE PEOPLE TO WORK THE DRIVE THREW AND INSIDE THEY ARE SLOW BEEN SITTING IN LINE FOR ABOUT 10 MINS
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April 2019 by Leslie L
Love my hometown BBT friends!â¤
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August 2018 by virginia crews
Every one. At this bank has bent over to help me very sweet people in the Brookneal branch
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June 2018 by Amanda Wilkins
If I could give this back zero stars I would. The staff is extremely rude and very hard to work with. My husband and I went to close our account and the person helping us stated we could get a cashiers check but then refused to print it. We had to wait 20 minutes at the teller line to get our money. We also had a maintence fee that was supposed to be taken off. When I told the woman to refund the fee she said "oops I already closed the account, sorry." Even though I reminded her twice about this prior to closing the account. The customer service is horrendous and this bank is a joke. Do NOT do business with them. I've also had this experience at other branches, not just the Brookneal one.
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June 2018 by Anonymous
Very friendly staff. Always willing to help. I could not ask for a better bank.
