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July 2023 by Crystal Carberry
I went here for a “spa facial” as the website advertised. This location is a hair salon with a room dedicated for facial services. The light was bright and not relaxing. I believe the technician was inexperienced in both technique, equipment operation and customer service. Seek facial services elsewhere.
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May 2023 by Tracey Guard
I’ve been going to Beau Totale for a long as I can remember … over 20 years . All the stylists have done a great job. After COVID they lost the stylists I was using and I’ve been working with Susan ever since . Susan is super knowledgeable and really gives great advice . She is super attentive to detail and definitely feels her customers represent her when they walk out the door . My only disappointment just recently is they ran out of the product I wanted to buy. That’s never happened before . I hope they can stay on top of the orders. By the way …Last thing I can add , the Aveda products are fabulous .Services: Hair hydration treatments
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August 2022 by Robin Graine
Susan understands hair. I went for a short style many months ago. Despite three previous stylists viewing the pics of what I was looking for, getting out their scissors, and running my credit card, all 3 were unable to gauge the texture and curl of my hair in relation to the style that I was looking for. Susan (the fourth stylist since going short) was spot on. She looked at the photos of the cuts I liked and we had a real conversation about what would and would not work for me. I love my cute short hair-do! Go see Susan if your other stylist just doesn't seem to be listening to you or just doesn't get the job done right. Susan will!Services: Haircut
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August 2022 by Stephanie Smith
Everyone was super friendly and inviting!! The place is immaculate! Susan really listened to my needs and concerns, and absolutely delivered on a gorgeous cut!Services: Hairstyling
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June 2022 by Dawn Petroziello
Well, I saw great reviews, just called to book an appointment and the first thing the guy asks for is my credit card information and tells me about their cancellation policy and how I’ll be charged if I no-show. Kind of a weird first impression. Then, 15 minutes later after asking about my color, thickness, length of my hair and a hold plus checking someone out, he tells me I need to wait 3.5 weeks for a root touch up and how it will be tough to match my store bought color…but I never said I used store bought color. I said I used a pink tinted conditioner for my natural highlights. When I laughed about waiting 3 weeks for a root touch up with the owner, he proceeds to offer me another appointment 4.5 weeks out. Very bad first impression and he sounded bored and exacerbated by the whole call. No thank you! I’ll keep looking.
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May 2022 by Jennifer K.
I am always pleased with my cut, but the atmosphere is not relaxing. The music is extremely too loud and the ladies talk so very loud. Not what I expect at an Aveda Salon.
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April 2022 by Tatiana Z.
I came here desperately seeking a hair wash. I was trying to find the right shampoo but in the process of doing so, build up started occurring. Nothing was working so I came to Beau Totale Salon & Spa. They treated me like dirt. Let's just say it was so uncomfortable to be treated the way they treated me that day that I left the store. Don't waste your time here for simple things.
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April 2022 by Jennifer Semaan
I don’t even know where to begin raving about this business! Susan, the owner, worked on my hair, and the services I received were a haircut, blow dry, and flat iron. From the moment I walked into the store, I was greeted with a lot of professionalism, timeliness, and excellent service overall! I love the haircut that Susan gave me and I will definitely be coming back. I highly recommend you get your hair care services at this salon.Service: Haircut
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February 2022 by Jennifer C.
The salon was clean but the price was not worth the service. It was a basic haircut for my 15 year old. It was $80 plus tip! She said her hair wash was just a wash with no head massage. I expected so much more from an Aveda Salon. I went to this salon after reading some glowing reviews. I wonder who actually wrote them now. We will not be returning.
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February 2022 by Robin - Personal
Susan understands hair. I went for a short style many months ago. Despite three previous stylists viewing the pics of what I was looking for, getting out their scissors, and running my credit card, all 3 were unable to gauge the texture and curl of my hair in relation to the style that I was looking for. Susan (the fourth stylist since going short) was spot on. She looked at the photos of the cuts I liked and we had a real conversation about what would and would not work for me. I love my cute short hair-do! Go see Susan if your other stylist just doesn't seem to be listening to you or just doesn't get the job done right. Susan will!Services: Hairstyling
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September 2021 by Rebecca Waldman
Susan is a master at great short hair cuts!
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September 2021 by Melissa H.
I love it here! I have been going to Beau Totale for over 5 years for my haircuts. I just got my hair hi-lighted for the first time. I couldn't have asked for better results. The salon is such a relaxing atmosphere. I love it here and would highly recommend Beau Totale!!
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August 2021 by Barbara Rehnborg
Susan is a master hair stylist! I have never been disappointed. Her haircuts are superb. Highly recommend!
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July 2021 by Kalie Brown
Our family goes to "Sue" and she does an AMAZING job! This place is professional, the stylists are always on-time and they do a fantastic job. The amazing head massage and great shampoo are nice too!Service: Hairstyling
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May 2021 by Nichols N.
I have been here for a haircut and for balayage with Sue, and I was really impressed with her work both times. The salon has taken a lot of care to be Covid safe. Sue is a great listener and did exactly what I asked for. She as extremely detail oriented and I left feeling and looking great.
