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February 2024 by Amy Benitez
I had a great experience yesterday ! Tony was very kind & friendly! Definitely my favorite location now!
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February 2024 by jim larson
Kohls is convenient local store and Amazon drop off. Sometimes short staffed for check out, but usually friendly. Many discount tickets offered, but most times system upon check out fails to recognize and frustrating to politely argue with a friendly sales person.
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February 2024 by Srinivasan Narayanan
The Burke kohl store is very clean. The staff is very friendly and my check out was fast and easy. They gave me the 30% discount even though I forgot to bring my coupon.Thank you
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February 2024 by Ashley B.
The few times I have had to come here have been very unpleasant experiences. The employees here are not nice. They are the worst with customer service. For starters kohls is way overpriced and the only thing keeping them going due to declining sales and profits is probably by adding amazon return and a Sephora inside. I don't know what manager oversees these hires but just an fyi to your employees it doesn't hurt to be kind and nice.I literally had to return a Amazon package I said in a nice tone hello how are you today. I know the woman heard me she completely ignored me. So I said it again and she seemed very agitated that she actually had to respond and say hi. If you don't want to talk to people and help people at a retail store then honey this probably isn't the job for you. And another time I unfortunately had to buy a kids toy there because my Amazon package got misplaced. It was for a birthday gift. I had to pay over $60 dollars more here at the store. They don't price match. It is literally a rip off. The lady at the check out up front seemed miserable. She was unpleasant as well when speaking to her. From her facial expressions to everything she seemed annoyed by any and every customer. What kind of people are you all hiring. I see Kohls eventually going out of business due to being overpriced, the bad customer service and more. Please save yourself the hassle of coming here and go elsewhere for purchases and if you actually want a helpful pleasant experience.
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February 2024 by Steph EGro
Good clean store. Has a Sephora and an Amazon return. Plenty of parking. Staff is always nice and friendly.
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February 2024 by Lati Eddy
Great place to shop
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January 2024 by Don Pedersen
Always find what I am looking for and the staff is very friendly.
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December 2023 by Stacy G.
I just got overcharged for a purchase I made at Kohl's in Burke for a Pre-Christmas present for myself. GET THIS: I spoke with Kohl's who overcharged me for the Uggs and they had the nerve to ask me to drive back to the Kohl's in Burke where I purchased them and stood in line for about an hour or two to do so. By the time I got to the front of the line to pick them up, the store was closed. They would not refund the difference over the phone and wanted me to be further inconvenienced by driving 30 minutes back to the store for them to charge me the right price and then I would have to wait for the refund of the wrong price to go back to my credit card. This kind of service is why I tell people to be very wary of shopping at Kohls. Now I understand why people don't shop there and I will be one of those people!
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December 2023 by jslaughter22
Bummed that they didn't have a good selection of men Izod short sleeve polos like they do most of the year. I was able to still find 4 nice polo shirts for a discounted price (under $100). Line was a little long due to xmas shopping but the cashier was nice.
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December 2023 by Debbie Wagoner
Burke Kohl’s is a very clean store and everyone is always helpful. Love the deals and the Kohl’s cash.
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November 2023 by christine schaffrath
The employees at the Kohl Burke store in Virginia are efficient and very friendly. I was welcome when I came in Thursday , October 31. Both, the employee at the Amazon return drop and the cashier in the front, were exceptionally efficient and friendly.
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November 2023 by Daniel P Siebert
The Kohls located in Burke Va.was very good as usual. They always have the store stocked well. They seem to always have what I want when I shop there.
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September 2023 by Sheila Cuadros
I feel like Kohl's is a bit expensive for what they sell. They put a Sephora right in the middle of the store so the perfume smells are a bit overwhelming
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September 2023 by Joqie
I was just with my friend shopping and talking, we were not causing any distraction. Suddenly, we see a middle aged white bald man following us. Later, we didn’t see him and continued walking around the store. Even though Khols is trying to become more of a “teen” store we didn’t feel welcomed. Later, the man comes up to us and says “no more playtime, everything is on recording and you must leave the store.” We did not do anything distracting and we’re not causing a distraction. We were just sitting and shopping in the Nike section. You just lost a loyal customer.
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September 2023 by Cara Shiftlett
Harassment. I will never ever shop at kohl’s after my kids and neighbors complaining about continued unprofessional behavior from the bald headed manager or loss prevention guy. He is aggressive, will follow you around the store, take pictures of you and threaten to call the police if he believes you are shoplifting. The law is that you cannot approach a person unless they walk out of the door unless you are the actual police. So what he is doing is illegal and based on the reviews, it sounds like he targeting a certain demographic of people. I’m glad I was able to witness this first hand. I’m a little scared to go back to this location or any other location now since I know I am the target of profiling what kohls believes to be shoplifters or loiterers.