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July 2025 by Craig Goheen
The Phlebotomist was OUTSTANDING. Ahead of schedule, friendly and her technique was very close to painless.
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June 2025 by Karen Farrish
The woman doing the blood draws was timely, professional, and friendly.
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May 2025 by Morgan Yamarik
Very friendly & professional. My appointment is always right on time or basically a very short wait time if any. The entire process of making an appointment to getting test results was seamless.
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March 2025 by BFree
Very helpful, professional staff. Summer and Rosie were super helpful in advocating for me with my doctor’s office to get them to correct an error in the order, so that I could get the care I needed. Appreciate their time and patience-they were top notch!!
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February 2025 by DTD
Convenient locations. Fast testing. Reasonable prices.
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January 2025 by Sean Halvacs
Save your time - horrible staff, typical attitude and need to wait a couple of hours for an “appointment” to drop off a sample for testing
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January 2025 by steve nemeth
I love seeing Dorothy when I go into Quest at Safeway Burke Center pkwy. Always friendly. Always cheerful. I’ve yet to feel the stick!
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December 2024 by Christy Clawson
Woman taking blood was extremely rude. I asked questions and she basically had a fit. Super unprofessional
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December 2024 by Ahsan Alam
Technician was extremely knowledgeable, skilled, and friendly. Location was convenient and check in was user friendly.
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November 2024 by Jennifer Toland
I used Quest for a test in October after my cardiologist dismissed my request. I was notified of my results by email. The next day, I received a phone call from one of your representatives ensuring I had received the lab report because the result was high. She also informed me I could speak with physician about those test results and arranged the call. Within 30 minutes the doctor called and spent about 20 minutes discussing my concerns and possible options to discuss with my PCM or cardiologist. The information from the test and the doctor empowered me to engage a new cardiologist for a second opinion. That single test for less than $100 may very well have saved my life. Thank you for having a great team that is easily accessible.
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October 2024 by Kinga Bullert
So many safety violations, I will never go there again. I’m surprised nobody closed this place down. Visit started with the tech typing things on the computer in the same gloves she used on the last patient. After she checked for the vain and started preparing the needle it was clear to me she had no intention of changing gloves, so I asked her to do so. She couldn’t draw blood from one arm, so she put the needle on the tray and reused the same needle on the other arm. She didn’t take off her gloves to finish administrative tasks on the computer for my daughter after she was done. I have huge regrets about taking my little one there. Not to mention the tech didn’t smile or say anything to my child to help her go through this experience.
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August 2024 by Kayla Isabell
I am writing this for ALL quest diagnostics. I came in for routine lab work a few months ago. I have two insurances. My primary paid and then my secondary was having issues because quest wrote down the wrong ID number so instead of contacting me (because I clearly have secondary insurance) they charge my credit card $240. I immediately call customer service when this happens and they tell me that my secondary insurance didn’t pay. I ask why and she says “oh it seems we wrote down the wrong ID number, I will re send the claim but I am unable to put a stop payment on your account”. A few weeks go by and I see my secondary finally paid quest. I have not seen any refunds to my account so I call quest yet again. They tell me my refund is pending on July 9th and that I’ll be receiving a check soon. Another 2 weeks go by and still nothing so I call again. I then was told it would be by direct deposit and that it takes 4-6 weeks to see the money refunded into my account. BULLSHIT. 5 1/2 weeks go by since July 9th and still no money so I call AGAIN and I was told the same thing that it is still pending. I say that this is unacceptable and she said she would expedite the refund. Now, almost 7 weeks later , I receive a check in the mail. HOWEVER , it is made out to my step dad instead of me. I am still under my step fathers primary insurance BUT I pay all my bills. The money quest took was under MY CREDIT CARD ACCOUNT, not my step dads. My step dads only affiliation with me is my primary insurance. I have never had issues with billing. My secondary insurance is under my spouse so if anything why the hell was it made out to my step dad and not ME or my husband?? I will not be coming back to this establishment. They are idiots and have unhelpful staff.
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August 2024 by Michael Cirulli
Had an appointment and lab order in hand. Was in and out in five minutes.
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June 2024 by Tejinder Singh
Check in was very easy. Nurse was waiting for me. She was professional and courteous. I was done within few minutes.
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May 2024 by Jim Kelley
Somehow my reservation was not in the system but the staff was great. They asked me to take a seat and they would fit me in. I probably only waited 2-3 minutes. Couldn't be happier. Great job!
