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January 2024 by Gerald Zirnstein
Very friendly compared to many pharmacies and very convenient inside of my favorite Safeway.
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October 2023 by Kira O'Neill
I have gone to this pharmacy for a few years now. I've had the same perscription the entire time (and went to another Safeway down the street 3 yrs before that). Between the pharmacy and dr office, it is literally ALWAYS something. They keep arguing with me about VA laws. So, I looked up the law. The law states once an intolerance is documented in a "MEDICAL RECORD" the perscription is good to fill (paraphrased). This pharmacy wants "intolerance" written on every single perscription like they are not able to note it in their computers after the first time it is written (they sure can note it when a dr who doesnt know the difference between an allergy and an intolerance refuses to write "intolerance" on a script one time, though). So why can't it be in the computer where my medical record is after that 1 time its written..by a dr!? It makes it very stressful and frustrating every single month to refill my perscription. When I stated this to the pharmacist, he yelled, cut me off, and argued with me instead of explaining why it cant be put in the computer after being on MULTIPLE scripts.Some people that work here are very rude, they hang up on you, or ignore when you call for hours on end, AND some will tell you lies about working on your perscription and its not ready for hours or until the next day. I won't say all, because, I do have good experiences here, too. Some that work here will go above and beyond for you and it is very much appreciated and noticed! This is why I gave 3 *. A few bad apples shouldn't ruin the bunch.
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September 2023 by Vera Kiskis
Fantastic customer service. I'm struggling to find the correct meds for my son.When I called today The pharmacist and the pharmacy tech were amazing and treated me with kindness. Thank you so much.
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June 2023 by Kathy A.
Amazing staff that really dares and they know their stuff. Hard to believe this is a chain pharmacy.
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January 2023 by Denise Comfort
The pharmacists and technicians at this location are fantastic. Nicole spent over an hour on the phone today to secure a manufacturer discount on my name brand medication. She did not give up and saved me over $75. I can't say enough about her and the rest of the staff. I am transferring all my prescriptions to this pharmacy.
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October 2022 by J. C.
Genuine human touch to the pharmaceutical sciences with a knowledgeable team.
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August 2022 by Steven Reavis
Karim - pharmacy manager - is superb.Proffesional. Fast. And courteous.Goes out his way to help out.This is a top notch pharmacy
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August 2022 by david hoang
I wanted to transfer my prescsription from different pharmacy, but the person who picked up the phone was rude. Her accent was difficult to understand, and she did not want to listen to my explanation, and hang up.
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April 2022 by Deku I.
Toilets were absolutely nasty no one cleaned that stuff in weeks... all of the toilet paper was out, toilet seats are gross, towel dispenser has been broken for a month at least
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December 2021 by Karina Cote
I receive a flu shot ever year, I just got a flu shot at this pharmacy on Sunday and it looks like the nerve on my left arm has suffered some damage. My arm hurts and feels numb, when I called the pharmacy to ask about my symptoms they ignored my concerns and told me to call my primary care physician. I would not recommend getting a flu shot or any shots there. My family and I went to this pharmacy because it looked decent and had good reviews. People need to be held accountable when dealing with other people’s health, you can’t be giving flu shots without being able to answer to the patient’s concerns after something goes wrong, very disappointed with their response and attitude.
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November 2021 by Zachary Murrmann
Walk into this store and you'll see an ocean of yellow markdown tags. It seems like nearly the whole store is on sale.Why? Because Safeway will sell you a $5 item for $11 and then offer a Buy-One-Get-One-Free special on it. This way they move more inventory, conceal their higher prices, and trick their customers into thinking it's a good deal.
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September 2021 by John M.
Pharmacist Eric Haas gave me and my wife two vaccinations we needed this morning and provided guidance on some additional vaccinations we might need for a future overseas trip. He and the staff member who checked us in were friendly, informative, and efficient. Both my wife and were very pleased with the excellent quality of service and care. Highly recommend!
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July 2021 by Larry R.
Why I walked into this "grocery" store knowing how horrible it is was my mistake. This location continues to sell produce that is, in my opinion, 3rd or 4th qualify. Better produce at a 7-11. Wilted, mushy, way overripe or simply rotten, describes the apples, green beans, snap peas, avocados and more. The sweet corn was worm eaten upon pulling back the husks. Wegman's, Giant, or even Super H would not put out such a pathetic array. Now I will remember to keep driving past this one!
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April 2021 by Jill C.
This review is strictly of the Customer Service desk in relation to receiving a Western Union transfer. I've never had to send or receive a transfer before, but my bank suggested it as a workaround when my electronic transfer of funds between banks was delayed by 72 hours and I had to pay a contractor at my house same day. She initiated two Western Union transfers for $999 each, she sent me the money transfer control numbers (MTCNs), and looked up locations where I could pick it up. She said "Any Safeway grocery store can do it." This was the THIRD Safeway I had been to in 2.5 hours to complete the two transfers. First one, they only had cash on hand for one. Second store, by policy they would only give me a maximum of $500 and the rest as a money order. So this was my third attempt, and three times a charm as they say. I arrived at 7pm on a Monday. I waited maybe 1-2 minutes at the Customer Service desk for assistance. I woman by the name of Bunny helped me right away. She knew what she was doing, and did not need to call for reinforcements. She went in the back and retrieved the cash needed for the transaction. After I showed the MTCN and my ID, she had me sign and exchanged the cash. Easy peasy! It was amazing the lengths I had to go to this day for two Western Union money transfers, but luckily the Burke location had competent staff who provided excellent customer service. (Thank you, Bunny!) I know Western Union transfers are a bit of a holdout from a bygone era, and after visiting two other Safeway's for this very transaction, I'm happy to report that the Burke Centre Parkway store has their act together. Thank you!
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April 2021 by Janet Williams Janas
Food is often not fresh. Yesterday I went to cook dinner and the meat and lettuce I purchased the day before was rotting. (Meat a horrible swell when I opened the package and iceberg lettuce brown in the middle). The acting manager was dismissive and gave me a store credit for the purchase He should have also given me some additional compensation for the time I wasted going back to replace the rotting food.