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September 2023 by Jon McMaster
My daughter bent the clasp on a braclet she loves. I brought it into Silver Dolphin and the owner was able to fix in just a few minutes while I waited for a very reasonable price. Great customer service and easy to access location for anyone who lives in Burke Centre.
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August 2023 by John B.
Customer service was first class and consistent! I came in during the last 10 minutes of business and they changed a watch battery for me without issue. They even verified watch band size and updated the watch to current time and date. I observed another customer arrive and they took care of that customer in the same manner. Excellent service + fair pricing = future repeat customer!
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July 2023 by Maggie H
I brought in a Citizen Eco Drive watch a while ago, and they changed the battery without my permission and charged me a high rate. I later brought it to another jeweler, since it never worked again, and they told me those batteries ate expensive and should not have been changed in the first place.Horrible experience and I wished I had demanded, they put the original battery back in, since I only wanted them to look at it, and never okayed the change.
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June 2023 by Ethan Clark
For a place touting itself as a watch store, I was greatly disappointed. Terrible watch selection. Zippo, Wagner, maybe a few Casio and Timex, and some junky sub $50 brands.I’m not sure I’d take any watch that was pressurized here for a battery replacement. Inquired about sapphire replacement for an old watch and they only do mineral crystal. Not impressed.I’m sure the place is alright for quick cheap fixes, but don’t bother if you’re looking for a watch. Wal Mart had a better selection.
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March 2023 by Andrew Slater
Stopped in to have a ring cleaned. Very fast service, did a great job, and fair pricing.
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March 2023 by Thomas Musco
I went into this local jewelery shop to have an old sentimental piece repaired. The gentleman working tonight was able to fix my piece while I waited, at a reasonable price. I'm very pleased with the work he did, and I'll definitely go back for my repair needs.
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February 2023 by F Sending
Excellent and immediate service with a smile.Watch batteries replaced on Seiko. Priced at $30 for silver oxide. Good for another two or three years. ( a dollar a month).. amazing shop lots of affordable gift items watches and jewelry. Totally satisfied. Recommend friends.
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January 2023 by Karl “Engie” Dill
Went in to get a (now known to be gold) chain fixed and identified. Easily consulted for us, repaired the chain and replaced the clasp, identified it as authentic, and gave us a quick tutorial on polish and maintenance (after demonstrating on our chain for us!).I was thoroughly impressed by the workmanship and turnaround (~15 mins). I will recommend them to anyone in the area for a while to come!
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October 2022 by Guled guled
Johnny is the man! Went in to get my watch resized and it was done in 10 minutes at a fair price, he also adjusted the date and time for me without me even having to ask. That goes to show he will go above and beyond to make sure his customers are happy. 5 star experience
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May 2022 by Harold Naka
I just got my watch battery replaced. The owner is personable and has excellent service. It took him over 10 minutes, and he had to follow many instructions to get it working. Thanks, and I will be back!!
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April 2022 by Victoria Schaller
I have been coming here for years! They are the best in customer service and offer a large jewelry selection.
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February 2022 by Sam Freeman
Needed a ring resized and repaired. Very reasonable rates for high quality work! I also needed a replacement battery for my car remote key and that was also very quick, easy, and effective. No more pressing the button with no result.
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December 2021 by Seong K.
I had some rings that needed to be resized and had done a lot of research in the DMV area. The pricing usually varies on the metal and stones but was referred to Silver Dolphin by a friend who had a good experience. I am SO happy I stopped by. This is a family-owned business and they could not be any sweeter and more knowledgeable. The main jeweler went through the rings that I wanted to resize and he meticulously looked at each one, being upfront about the ones that should/could be resized and ones that would compromise the metal and/or stone. I had a great experience and the prices are really reasonable. I would highly recommend if you're looking for any type of jewelry service!
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December 2021 by kevin
Unfortunately a rip off artist, charged me 25$ for a 2 dollar battery which goes to my motorcycle keyfob, I had already opened the thing so there was no professional help related to the charge. I figured while I was getting my watch battery done I'd get one, he made it sound like it would be 5$ more which wouldn't have been unreasonable, will never return. Then the guy had the nerve to tell me it was an expensive battery when I questioned him on the price
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December 2021 by Michael M.
Extremely friendly and very responsive to my watch repair needs. The store has many other unique gift items worth checking out as well. Continue to support our local businesses during these difficult economic times; they make amazing contributions to our community.
