Bay Storage in Cape Charles, VA, offers a variety of self-storage options to meet different needs. Customers can choose between temperature-controlled units and convenient drive-up storage spaces. The staff is known for their helpfulness and expertise. Etta, a standout employee, has received praise for making transitions between storage units easy and ensuring customer satisfaction during moves. BreAnna is also noted for her professionalism and ability to answer questions clearly, making the rental process enjoyable. Customers appreciate the clean and well-maintained facilities, with one mentioning the positive experience of renting a unit without any issues over many years. Overall, Bay Storage is recognized for its friendly service and reliable storage solutions.
Brianna, the manager was awesome. She helped me with all my needs answered all my questions was very friendly and very kind if you ever need a storage unit or anything like that she’s the person to speak to. Thank you so much, Brianna.
August 2025
Pleasant service rep , Breanna, was very nice and helpful in my rental situation.
August 2025
I needed a storage unit and I was helped by Coco who fixed me up with just the right unit. Clean, temperature controlled place to store my stuff. So glad they are here.
