Bay Storage in Cape Charles, VA, offers a variety of self-storage options to meet different needs. Customers can choose between temperature-controlled units and convenient drive-up storage spaces. The staff is known for their helpfulness and expertise. Etta, a standout employee, has received praise for making transitions between storage units easy and ensuring customer satisfaction during moves. BreAnna is also noted for her professionalism and ability to answer questions clearly, making the rental process enjoyable. Customers appreciate the clean and well-maintained facilities, with one mentioning the positive experience of renting a unit without any issues over many years. Overall, Bay Storage is recognized for its friendly service and reliable storage solutions.
I had a great experience with Bay Storage. Breanna was very nice and helpful and explained everything to me that I needed to know. I highly recommend them.
June 2026
I had an overall great experience with Bay Storage. BreAnna was great. Smiling, attentive and willing to answer any question and address any concerns. She made the experience pleasant. She's the best!
June 2026
The place seemed very safe and clean and the young lady in the office was very helpful
