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“I would like to take this time to acknowledge Mekayla, who I contacted to update my auto billing information. She was very helpful, knowledgeable, and attentive. She clearly cared about my needs. Her customer service is exceptional. In an industry where customer service can be inconsistent, she exceeded my expectations. I truly appreciate her assistance.”
9AM - 5PM
1090 Loftis Blvd, Newport News
Auto Insurance
“Ms. Marie Council is always so very helpful,informative and truly a pleasure to work with. I thank you for your kindness and consistent contact to help me receive the services that I needed it!”
“Nick and Lisa has set the bar for customer service and effective communication. I will definitely recommend them as the next best thing in meeting all your insurance needs Thank You guys keep up the great work ? ? ?”
“Best customer service you can ask for I was in a situation and she helped me out I wish I remember her name but she was great 10/10 would recommend anyone looking for a more friendly and personal insurance agent
Thanks again”
“I just want to thank State Farm and Mrs. Loretta Paulin for the help. She was amazing. Very patient and helpful and making sure I understood all of the terms and option all while being professional and sweet. I’m so glad I chose State Farm because they cover me very well and it’s affordable.”
“Aley is a great new addition to the already amazing team there is Colin’s office. She has been in the insurance industry for years and has excellent customer service skills. I will definitely be referring all friends and family!! 10/10 recommend!!”
“Absolutely amazing SF branch in all of VA. Inquired about an auto policy that I was have a very hard time getting a quote for from other insurance agencies. Spoke to Chey, who was so kind and understanding of my situation, and gave me the best possible solution for my insurance needs. Very polite, knowledgeable, and made sure she could offer the best possible rates. THIS is how you do insurance! Thank you so much to Chey and the whole team at Daryl Hines State Farm! You’re the best!! Will be looking at yall for future insurance options!”
9AM - 5PM
1158 Big Bethel Rd, Hampton
Auto Insurance
“I thought that one on one customer service was gone, but not for this insurance agency. Thomas went above and beyond to ensure I had the best insurance coverage possible for the best price. He saved me over 3000 dollars a year on my home and car insurance. I had been with my previous insurance company for 26 years, and the customer service was decent but now I have someone in my corner at all times. Thank you Thomas you are an outstanding person and a awesome agent.”
“On more than one occasion, we have needed Nationwide to cover our needs. Each and every time Nationwide has stepped up and more than covered what we needed. We couldn't ask for better agents then the ones at Broadwell”
“A vehicle breaking down is not what anyone wants. The folks at AAA from first contact to tow away were professional, courteous, and efficient!!This was customer service at its best. Well done AAA!!!! WELL DONE.”
9AM - 5:30PM
733 J Clyde Morris Blvd, Newport News
Auto Insurance
“I got locked out of my car and Dre help me out and he got it done in like five seconds and now I’m not late for work. THANK YOU DRE YOU NEED A RAISE YOU THE BEST YOU DONE MADE MY DAY”
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“Sherry Vincent was very kind and thoughtful she answered all of my questions and she gave me the best advice to help me understand what I would be getting for the money that I would be spending I love her and she is very professional keep up the good work Sherry and have a blessed and wonderful day ?”