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“I would like to take this time to acknowledge Mekayla, who I contacted to update my auto billing information. She was very helpful, knowledgeable, and attentive. She clearly cared about my needs. Her customer service is exceptional. In an industry where customer service can be inconsistent, she exceeded my expectations. I truly appreciate her assistance.”
“Nick and Lisa has set the bar for customer service and effective communication. I will definitely recommend them as the next best thing in meeting all your insurance needs Thank You guys keep up the great work ? ? ?”
9AM - 5PM
1090 Loftis Blvd, Newport News
Auto Insurance
“Ms. Marie Council is always so very helpful,informative and truly a pleasure to work with. I thank you for your kindness and consistent contact to help me receive the services that I needed it!”
9AM - 5PM
1158 Big Bethel Rd, Hampton
Auto Insurance
“Lauren is incredible! She walked me through all the steps to change over my auto and homeowners saving us so much and also giving us the best coverage with in depth details. Thank you so much!”
“Julie Scott with State Farm was very helpful. She went the extra mile to give me a reminder call to see if she could be of any service to me. I would recommend Julie Scott for any needs with State Farm.”
“I just want to thank State Farm and Mrs. Loretta Paulin for the help. She was amazing. Very patient and helpful and making sure I understood all of the terms and option all while being professional and sweet. I’m so glad I chose State Farm because they cover me very well and it’s affordable.”
“Best customer service you can ask for I was in a situation and she helped me out I wish I remember her name but she was great 10/10 would recommend anyone looking for a more friendly and personal insurance agent
Thanks again”
“Absolutely amazing SF branch in all of VA. Inquired about an auto policy that I was have a very hard time getting a quote for from other insurance agencies. Spoke to Chey, who was so kind and understanding of my situation, and gave me the best possible solution for my insurance needs. Very polite, knowledgeable, and made sure she could offer the best possible rates. THIS is how you do insurance! Thank you so much to Chey and the whole team at Daryl Hines State Farm! You’re the best!! Will be looking at yall for future insurance options!”
“On more than one occasion, we have needed Nationwide to cover our needs. Each and every time Nationwide has stepped up and more than covered what we needed. We couldn't ask for better agents then the ones at Broadwell”
“A vehicle breaking down is not what anyone wants. The folks at AAA from first contact to tow away were professional, courteous, and efficient!!This was customer service at its best. Well done AAA!!!! WELL DONE.”
“Been having Allstate for almost 3 years best choice I could made to protect my home Donna talk to me through everything and made sure I got the best plan for me also like how they check up on u to see if u need anything else but mostly great with explaining everything cause I needed that wouldn't trade this company for nothing”
9AM - 5:30PM
733 J Clyde Morris Blvd, Newport News
Auto Insurance
“Went there to notarize a document for my child, Brenda was very courteous, helped me with that in no time and even gave a little treat to my child. The lady at the front desk was also very nice and she helped me setup the ProtectMyID.”
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“Sherry Vincent was very kind and thoughtful she answered all of my questions and she gave me the best advice to help me understand what I would be getting for the money that I would be spending I love her and she is very professional keep up the good work Sherry and have a blessed and wonderful day ?”