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May 2024 by DAVID DABBS
Excellent
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April 2024 by Christine Dideon
I called with a request to replace just the faceplate on a 27-year old home intercom. The intercom itself hadn't worked in years, but at least I had been able to order a new faceplate, which would be a great cosmetic improvement on the wall. David admitted they hadn't worked on those in years and the associate who did that had retired. However, he apparently felt sorry for my dilemma and offered to come to my home just to see what he could do.
Unbelievably, not only do I now have the new faceplate installed, but the entire intercom system is working again - even the doorbell ! Kudos can't express how grateful I am for David's kindness and his expertise !!
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August 2023 by Moki Salam
Bad attitude ?
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July 2023 by Shawn Strang
Man, I really used to love this place before I moved away years ago. I recently returned to Roanoke and needed a wire harness for a car audio installation....Got the correct harness.....Sort of. An employee was informed of the exact head unit make and model, as well as my vehicle info., and well into the install (on a 2017 Subaru. Those that know, KNOW) I realized I didn't REALLY have the correct harness because it didn't have the back up camera adapter necessary for Subaru. A tad frustrating, but these guys still do good business, and I will remain a customer.
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July 2023 by Joel Gentry
Complete home install done in 2018. Minor issue after 5 years of use. Solved in 15 minutes by knowledgeable technician.
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June 2023 by Wensy J.
Had a warranty on my AirPod max. i filed a claim in order to get reimbursed on a pair that was still under warranty. Since there are no genius bars locally Apple pointed me towards qualified technicians in my area. Audiotronics was the closest option. I called to tell them my dilemma. They told me immediately it costs more to fix than to replace. I said well is there anyway I can get that in writing to send to apple so I can verify I tried to get them repaired first. They told me that it would cost 99 bux for them to do an "affidavit" explaining anything to do with verification. These guys didn't fix anything, they didn't even look at it, and they wanted to charge me 99 dollars for what basically is a repair receipt. This is horrible business.
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June 2023 by Mark F
These people repaired my 37 yo vinyl turntable. If they can do that, they can probably do anything
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June 2023 by Richard Lawson
Great job from Eric1
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June 2023 by Marcus Johnson
They fixed my iMac
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June 2023 by irma v ingle
Good product..very professional and ezcellebt service.
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June 2023 by Colton
Did a great job on the radio in my truck
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June 2023 by Tim Amos
Friendly knowledgeable staff. Prices are little to steep for the working class.
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June 2023 by howard burke
I was welcomed and I got the help I needed on my serious radio and phone e problem was solved. These folks we t out of their way to help me and it was greatly appreciated!!!
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June 2023 by Tony Thompson
Overpriced
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June 2023 by Patti Spinner
Great customer service!! Will definitely go back!!
